a)What happen when you’re trying to boot in the normal mode? Do you get any error message?
b)Is it an upgrade installation or custom installation?
Make sure that you uncheck the safe boot option in system configuration, please follow the steps below:
1.Once the computer boots into safe mode, click the
Start button, type msconfig in the search box, and then, in the list of results, click
msconfig.exe. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2.In the System Configuration dialog box, click the
3.Under boot option Uncheck the box next to
Safe boot and apply the settings and restart the computer.
I hope this information helps. Please get back to us if you have any more questions about this issue.