Windows 7 Not starting up, startup repair not working, system recovery works but doesn't change anything, goes to date that problems started occuring.

My Notebook won't startup, everytime I try it just goes straight to desktop to a black screen showing only the mouse, I can move the mouse, but that's about it. When I restart it, I can go to startup recovery, but whenever I try that option it says it "cannot repair this computer automatically".

Problem Details:

Problem signature:
Problem Event Name:     StartupRepairOffline
Problem Signature 01:        6.1.7600.16385
Problem Signature 02:        6.1.7600.16385
Problem Signature 03:        unknown
Problem Signature 04:     21200089
Problem Signature 05:        AutoFailover
Problem Signature 06:        18
Problem Signature 07:         BadPatch
OS Version :                      6.1.7600.2.0.0.256.1
Locale ID:                         1033

I've tried system recovery, and it goes back to 3/25/2013   a critical update, still nothin. 

Startup Repair diagnosis and repair log

---------------------

Last successful boot time: 3/25/2013 6:16:43 PM (GMT)
Number of repair attempts:21

Session details
----------------

System Disk =\Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run =0
Number of root causes = 1

Test Performed:
----------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 15ms

Test Performed:
---------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 16ms

Test Performed:
---------------
Name: Disk metadata tet
Result: Completed successfully. Error code = 0x0
Time taken = 2636 ms

Test Performed:
----------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken= 203ms

Test Performed:
-------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0 
Time taken = 16ms

Test Performed:
-----------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code= 0x0
Time taken = 0ms

Test Performed
--------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Test Performed:
---------------
Name: Event log diagnosis
Result: Completed successfully. Error code= 0x0
Time taken = 78 ms

Test Performed:
------------
Name: Internal state check
Result: Completed successfully. Error code =0x0 
Time taken = oms

Root cause found:
-----------------
Startup Repair has tried several times but still cannot determine the cause of the problem.

---------------
------------
Session details
-------------
System Disk =\Device\ Harddisk0
Windows directory =D:\ Windows
AutoChk Run= 0
Number of root causes = 1

Test Performed:
------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken= 0ms

Test Performed:
--------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Test Performed: 
------------
Name: Disk failure diagnosis 
Result: Completed successfully. Error code = 0x0
Time taken = 125ms

Test Performed:
------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 47ms

Test Performed:
--------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 156ms

Test Performed:
------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken =390ms

Test Performed:
--------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken= 0ms

Test Performed: 
--------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Test Performed:
----------
Name: Event log diagnosis 
Result: Completed successfully. Error code= 0x0
Time taken = 125ms

Test Performed: 
--------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0 
Time taken = 93ms

Root cause found:
-------------
Startup Repair has tried several times but still cannot determine the cause of the problem.

----------
-------
Session details
---------
System Disk = \Device\Harddisk 0 
Windows directory = D: \Windows
AutoChk Run =0
Number of root causes =1

Test Performed:
---------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Test Performed:
-------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Test Performed:
----------
Name: Disk failure diagnosis 
Result: Completed successfully. Error code = 0x0
Time taken= 125ms

Test Performed:
-----------------
Name : Disk metadata test 
Result: Completed successfully. Error code = 0x0
Time taken = 31ms

Test Performed:
----------------------
Name: Target OS test
Result: Completed successfully. Error code = oxo
Time taken = 156ms

Test Performed:
-----------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 16ms

Test Performed:
---------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Test Performed:
-----------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Test Performed:
---------------
Name: Event log diagnosis
Result: Completed successfully. Error code= 0x0
Time taken= 78ms

Test Performed:
-----------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 0ms

Root cause found:
---------------
Startup Repair has tried several times but still cannot determine the cause of the problem.




These are my Specs? I guess?
 This is what it says on the sticker under my numpad


Gateway NV53A AMD Phenom II X2 N660
ATI Mobility Radeon HD 4250 
4 GB DDR3 Memory      320 GB HDD    15.6" 16:9: HD LED LCD
1.3 MP webcam      DVD-Super Multi DL drive
energy HDMI

Edit: Now the system restore suddenly worked, half of the time when I get to desktop none of the programs are openable, I can't even open a right click menu. It also often prompts a sorttbls.nlp error in the beginning. And then when I restart it, startup stops working again. I tried turning off autoupdate (when programs were opening) after one of my system restores, but it didn't change anything, startup started not working again.
Also there is a microsoft.net shim error but I'm unable to open it's tab, I can merely see it on the taskbar.




Hi Hito,

 

Thank you for posting in Microsoft Community Forums.

 

As per the description, Windows 7 ends up in black screen. I appreciate your efforts to resolve the issue. I'll surely help you further.

 

1. Have you made any changes to the computer prior to the issue?

2. Do you have any external devices connected to computer?

 

I would suggest you to follow the methods to recover the system from black screen.

 

Method 1: Please follow the methods to fix the issue:

 

Why is my screen black when I start Windows 7?

http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7

 

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

 

Method 2: I would suggest you to boot the computer using the last known good configuration

 

Using Last Known Good Configuration

http://windows.microsoft.com/en-US/windows7/Using-Last-Known-Good-Configuration

 

Please perform these recommended steps and post back. If you are still experiencing the issue. I will be glad to provide you with additional options.

 

 

Did this solve your problem?

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How satisfied are you with this response?

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Hi Hito,

 

Thank you for posting in Microsoft Community Forums.

 

As per the description, Windows 7 ends up in black screen. I appreciate your efforts to resolve the issue. I'll surely help you further.

 

1. Have you made any changes to the computer prior to the issue?

2. Do you have any external devices connected to computer?

 

I would suggest you to follow the methods to recover the system from black screen.

 

Method 1: Please follow the methods to fix the issue:

 

Why is my screen black when I start Windows 7?

http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7

 

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

 

Method 2: I would suggest you to boot the computer using the last known good configuration

 

Using Last Known Good Configuration

http://windows.microsoft.com/en-US/windows7/Using-Last-Known-Good-Configuration

 

Please perform these recommended steps and post back. If you are still experiencing the issue. I will be glad to provide you with additional options.

 





 1. I recently downloaded a torrent

( I know, probably stupid), I did not make any hardware changes. I'm assuming I caught a virus from the torrent, although the computer was working fine for about 3-4 days after I had installed the torrent.
2. Since it's a notebook, I often connect it to a monitor, speakers, a usb charger.


Also, safe mode seems to work, I will try all of the above and to run a virus scan with malwarebytes.


Did this solve your problem?

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Hi Hito,

 

Thank you for the reply.

 

Please try the above methods and run Microsoft safety scanner in safe mode with networking for effective removal of any virus from the computer. Also check if the issue occurs in Safe mode with networking mode.

 

Start your computer in safe mode

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

 

Let’s run a virus scan:

 

Microsoft Safety Scanner

http://www.microsoft.com/security/scanner/en-us/default.aspx

 

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

 

Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help. We, at Microsoft strive towards excellence and provide our customers with the best support.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

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Question Info


Last updated September 10, 2020 Views 2,218 Applies to: