Windows 7 Extended Security Updates, who to contact?

I am a user with Win7 Pro. I also have Microsoft 365 and understand I am eligible to purchase extended updates yearly starting in January 2020. Where do I go to see pricing and details?

This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.

Answer

Bill Smithers

Volunteer Moderator

Amy Babinchak https://www.harborcomputerservices.net/meet/

https://www.linkedin.com/in/amybabinchak/

Fellow MVP:

https://mvp.microsoft.com/en-us/PublicProfile/33230?fullName=Amy%20Babinchak

That means nothing.

I have posted a thread to you in the Mod forum.

You don't post to Windows 7 forums; whereas we have been dealing with this for months.

And we go on what Microsoft says.

There seems to be some confusion about this, so this is from Microsoft Last Updated: Last Updated: 10 Jan 2020 .

Home users are excluded from this offer

N.B. Volume Licensed

https://support.microsoft.com/en-au/help/4497181/lifecycle-faq-extended-security-updates

How can I purchase ESUs?

Extended Security Updates are available through specific volume licensing programs. Contact your Microsoft partner or account team to learn more. ESUs for select Embedded products are available via your embedded device manufacturer.

Coverage will be available in three consecutive 12-month increments following End of Support. Customers cannot buy partial periods (e.g., only 6 months). Extended Security Updates are transacted per year (12-month period), commencing with the End of Support date.

Eligible customers can use the Azure Hybrid Benefit (available to customers with active Software Assurance or Server Subscriptions) to obtain discounts on the license of Azure Virtual Machines (IaaS) or Azure SQL Database Managed Instance (PaaS).

___________________________________________________

FAQ about Extended Security Updates for Windows 7: Last Updated: Last Updated: 9 Jan 2020

https://support.microsoft.com/en-gb/help/4527878/faq-about-extended-security-updates-for-windows-7

This article is intended for use by IT professionals. If you're looking for information for home users, see Windows 7 support will end on January 14, 2020.

__________________________________________________

Now we also have this at October 9, 2019, 6:40am EDT :

https://www.howtogeek.com/443573/how-windows-7s-extended-security-updates-will-work/

The average Windows 7 user can’t buy these updates, however. They’re only available to businesses and other organizations.

Some good news: Instead of just being available to large companies with volume licensing agreements, Windows 7 Extended Security Updates (ESUs) will be available to businesses of any size—even small or mid-size companies.

Microsoft won’t sell you these updates directly, and they’re not available through normal retail channels. According to Mary Jo Foley, Microsoft officials said these ESUs must be purchased “from qualified Cloud Solution Provider partners.” A Microsoft blog post about Windows 7 support invites interested parties to “Please reach out to your partner or Microsoft account team for further details.”

___________________________________________________

Bill Smithers - Microsoft MVP July 2013 - Dec 2020