Windows 7 Backup Problems still remain

When I try to backup my computer using Windows 7 Pro I keep getting the message "windows backup failed while trying to read from shadow on one of the volumes being backed up".  I have tried several forum recommended solutions:

Run as administrator:  Ran backup & it failed again!

SPP service is enabled & volume shadow copy startup type set to "automatic (delayed start) - clicked apply and under service status clicked start:  Ran backup & it failed again!

I'm using an HP G71 laptop with 4 gigs of memory.

I would appreciate any help.


Question Info

Last updated June 13, 2018 Views 15,144 Applies to:

Hi Pigott,


Try the steps listed in the below link:


Here is a link which mentions about the same error message, you may follow the steps listed in the below link: How to troubleshoot Windows Backup and Restore issues when a reparse point folder or its subfolder is added to a user library in Windows 7:


The above link mentions about removing reparse point from library, you may refer the below link to know about reparse:


To know more about reparse point you may check or post your query in MSDN community:


Thanks and Regards:

Samhrutha G S - Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Did this solve your problem?

Sorry this didn't help.