Windows 7 Backup Problems still remain

When I try to backup my computer using Windows 7 Pro I keep getting the message "windows backup failed while trying to read from shadow on one of the volumes being backed up".  I have tried several forum recommended solutions:

Run as administrator:  Ran backup & it failed again!

SPP service is enabled & volume shadow copy startup type set to "automatic (delayed start) - clicked apply and under service status clicked start:  Ran backup & it failed again!

I'm using an HP G71 laptop with 4 gigs of memory.

I would appreciate any help.

Thankyou

 
Question Info

Last updated June 13, 2018 Views 15,144 Applies to:
Answer

Hi Pigott,

 

Try the steps listed in the below link: http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/8be1ce21-a23d-4d2b-8563-5882dc73a383

 

Here is a link which mentions about the same error message, you may follow the steps listed in the below link: How to troubleshoot Windows Backup and Restore issues when a reparse point folder or its subfolder is added to a user library in Windows 7: http://support.microsoft.com/kb/973455

 

The above link mentions about removing reparse point from library, you may refer the below link to know about reparse: http://msdn.microsoft.com/en-us/library/aa365503(VS.85).aspx

 

http://msdn.microsoft.com/en-us/library/aa365507(VS.85).aspx

 

To know more about reparse point you may check or post your query in MSDN community: http://social.msdn.microsoft.com/Forums/en-US/categories

 

Thanks and Regards:

Samhrutha G S - Microsoft Support.

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