Windows 7 auto update stops at 32%. What can I do?

Configuring Windows update

32% co,plete

Do not turn off your computer

(spinning for an hour now)

Toshiba laptop L655-S5096

Win 7 home pre

SP (latest up-to-date)

less than 1 year old

 

 

Question Info


Last updated July 11, 2019 Views 54,845 Applies to:
Answer
Answer

Hi OB1B,

·         Have you made any recent changes on the computer prior to this issue?

Try to shut down the computer by doing a hard boot (a hard boot, involves turning on the power with the on/off switch). I would suggest you to follow these methods before proceeding with windows update.

Method 1: Run the Windows Update troubleshooter.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Method 2: Disable the security software temporarily.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3: Put the computer in clean boot to see if there is any software conflict as clean boot helps to eliminate software conflicts.

Note: After installation of windows update, follow Step 7 in the provided link to return your computer to Normal startup mode.

You can also install the updates (KB number) manually by downloading from Microsoft download center.

http://www.microsoft.com/downloads/en/default.aspx

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