windows 11 "we can't get to your offline maps right now. please try again later"

Hello DLatimer,

Good to see you in Microsoft Community.

You can execute the following command to fix the error. Run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one.

net start mapsbroker & net stop mapsbroker & net start mapsbroker 
net start dcomlaunch & net stop dcomlaunch & net start dcomlaunch
net start rpceptmapper & net stop rpceptmapper & net start rpceptmapper

DISM /Online /Cleanup-Image /RestoreHealth

wsreset.exe

winget install 9WZDNCRDTBVB --accept-package-agreements

net stop wuauserv

net stop bits

net stop cryptsvc

rd /s /q c:\Windows\SoftwareDistribution

rd /s /q %temp%

rd /s /q c:\Windows\temp

net start wuauserv

sc config wuauserv start=auto

net start bits

sc config bits start=auto

net start cryptsvc

sc config cryptsvc start=auto

Meanwhile, if you used any network proxy or other software that might affect the system network, I recommend that you exit it first and then check again if the Windows map works normally. Or perform a clean boot, this is a mode of disabling third-party services or software, which could help rule out the interference of these elements.

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get you back on track.

If anything is unclear, please do not hesitate to let me know.

Best Regards,

Mosken_L - MSFT | Microsoft Community Support Specialist

Hello DLatimer,

How’s it going? Looking forward to your good news!

Hi

I have tried all the steps given for the cmd.

I can not get the BITS to start, It comes up with error 1067, the process terminated unexpectedly.

I have been into services and tried to do it directly and the same message appears.

If I try to change it to automatic it does change but it still refused to start.

Regards

Dennis

Hello DLatimer,

Good to see you again in Microsoft Community.

Firstly, you can try running the Windows Update troubleshooter.

Then I suggest you reset the network. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one.

netsh int ip reset

netsh winsock reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

Or override the system by following the steps below.

• Please rest assured that the override system will theoretically not affect your data and applications (you need to choose to keep files and applications in the next steps), just update all the system files are the latest.

• If you have important data, I recommend that you make additional backups to prevent accidental loss of your data. Also make sure your system disk has enough free space, at least 40GB.

1. Download ISO

   Visit Download Windows 11 (microsoft.com) and click "Download Now" to download MCT (Media Creation Tool).

   

   Then download and run the program, select "Create installation media (USB flash drive, DVD or ISO file) for another PC”, and then choose Language, Version, Architecture (if you are not sure about these, choose "Use the recommended options for this PC"), then select "ISO file" in the "Select Media to Use" interface, and then a windows ISO file will be downloaded to your disk (about 4-5GB in size, it is recommended that you choose a non-system disk).

2. Choose to override the system

   After the download is complete, double-click the ISO file, double-click to run "setup.exe" in the open file explorer, and select "Change how Windows Installer downloads updates" > "Download updates, drivers and optional features", Select "Keep personal files and apps" after accepting the terms of the agreement, then click "Next" > "Install". Then the system will reboot a few times, and then enter the welcome screen.

If anything is unclear, please do not hesitate to let me know.

Best Regards,

Mosken_L - MSFT | Microsoft Community Support Specialist

Hi

Thanks for the help. I have tried all commands and cannot get the offloaded maps to work or get BITS to start. I have also looked on the web for options and tried all the options, most of which were just repeats of the advice you gave. I have also tried a safe boot, no change.

I have just gone to google maps instead.

Shame.

I have 2 laptops in addition to my main PC which I upgraded to windows 11 and they have no issues with the above. They all have similar software and anti virus software.

Regards

Dennis

Hello DLatimer,

Good to see you again in Microsoft Community.

Did the override the system work?

Meanwhile, you may Optimize network connection.

"Win" logo key + "Q" to open the search box, enter 'ncpa.cpl', press Enter to open the "Network Connections" window, select your network adapter, right-click > "Properties", double-click "Internet Protocol Version (TCP/IP)", then check “Use the following DNS server address", and enter "4.2.2.1" in "Preferred DNS server", and enter "4.2.2.2" in "Alternate DNS server", then OK.

If your other network applications fail to work properly (unable to load or slow connection) due to the above changes, you can set it to "Obtain DNS server address automatically" after the problem is fixed.

Hi

I updated to 22H2 and the maps started to work again.

Regards

Dennis

Hello DLatimer,

Glad your issue was resolved. If you have any other questions related to Microsoft products, you can post your question in the corresponding section of this forum and we will try our best to help you.

Have a good day!

Best Regards,

Mosken_L - MSFT | Microsoft Community Support Specialist