Hello, this is Emily.
Have you ever tried manually changing your user profile name via netplwiz prior to this?
Before I can get to the solution, I would need to gathe some information please.
When you put this string into the search before you hit enter key, C:\Users\%username%\AppData\LocalLow What path does it show, in another word, what username it shows on the pop up.
Can you please type cmd in the search on the taskbar and press enter, what does the prompt shows.
Can you please hold down windows + R keys, type in netplwiz and press enter, what username is shown there?
Thanks!
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North America Central Time Zone
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