Windows 11 Update Error

Hi, I recently bought a new laptop yesterday due to my previous one going bust (critical irrepairable hardware error) and it naturally came with Windows 11 (Home). It is an Asus VivoBook, the model being X1502ZA. As with all new computers, there are a lot of initial updates for system efficiency, and I ran them as usual. However, I noticed something strange with Windows Update today, because all of my updates are displaying "Download Error" with error codes. As a result, I ran the windows update troubleshooter and analysed the advanced details section, which gave me a thorough evaluation. It displayed the following:

Some security settings are missing or have been changed

Some security settings are missing or have been changed

Issue not present

Check for missing or corrupt files

Check for missing or corrupt files

Issue not present

Service registration is missing or corrupt

Service registration is missing or corrupt

Issue not present

At first, I thought it might have been missing or corrupt files and vice versa, but it was not. However, it also displayed this:

IsPostback_RC_PendingUpdates

IsPostback: False

WaaSMedicService

Issue found by:BinaryHealthPlugin;DynamicProtectionPlugin

IsPostback_RC_PendingUpdates

IsPostback: True

Service Status

Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Service Status

Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Also, here are the set of failed updates. The Intel MEDIA updates first display signs of progress like downloading and installing but then fail shortly after:

Also, I have already tried sfc /scannow and dism /Online /Cleanup-Image /RestoreHealth.

I would gladly appreciate it if I received some help on this issue.

Answer
Answer
Hello, I’m Virginia, a fellow user like yourself.
Sorry to hear you’re experiencing problems.

Have you tried resetting the update components?
Open Terminal with admin & enter:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
Restart the PC & try updating again.

And/or:
Search for services.msc & find Windows Update & ensure it is set to Automatic.
Virginia - Time Lady.

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Question Info


Last updated May 14, 2024 Views 1,146 Applies to: