Windows 11 Static/White Noise whenever sound is played

I have been having problems with this ever since I upgraded to windows 11. I've uninstalled numerous programs that may have been causing the problem, but none have fixed it. I've looked through a plethora of forums and nothing has helped. I've uninstalled drivers for both input and output devices and updated them all multiple times. I've even run a command I found from a support channel on the Microsoft website that was made for windows 8.1 just to see if that would do anything, that replaced any corrupted files that I had. It said it replaced the corrupted files on my pc, but nothing changed.

This is not a problem with my headphones, as I have tested them on my laptop, and the static sound was not present. I have done just about everything that I can think of, apart from a factory reset.

My headphones are the HyperX Cloud II

My PC Specs are:

3060 ti

5600x

Windows 11 Pro

b450 carbon wifi MSI Motherboard

32GB Corsair Vengeance bro 3600mhz ddr4

The rest of the specs like my AIO and other fans seem irrelevant.

Really hoping I can get this fixed.

Good Day BenjaminGillespie,

My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Go to Settings
-Click System
-Click Troubleshooter then Additional troubleshooter.
-Look for Playing Audio and run the troubleshooter.


-Go to Device Manager
-Expand the Sound and Video Game Controllers
-Look for Audio driver that was installed
-Right click and Update

Connect the headphones and proceed with these steps.

-Go to Control Panel
-In Control Panel, select Large icons from the View by drop down menu.
-Select Sound.
-Select the Playback tab
-Right click the headphones and click Enable.
-Right-click it again and select Set as Default Device.
-Right click headphones and click Properties.
-Click the Levels tab, then drag the volume slider towards the largest value.
-Click on Advance Tab
-Uncheck the box to "Allow Application to take exclusive controls on this device"
-Click OK.

Restart your computer and test the audio.


If issue persist, proceed with these steps.

-Go to Device Manager
-Expand the Sound and Video Game Controllers
-Look for Audio driver that was installed
-Right click and Uninstall

Once uninstalled go to this link below and download and install the driver.

https://download.msi.com/dvr_exe/mb/realtek_aud...

Once downloaded and installed restart and check the audio.


I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.


Sincerely,
Carlo T.
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I had the exact same problem with static whenever I played audio through my earphones, and spent so long looking up possible solutions, and eventually managed to figure something out on my own that fixed the problem, after spending a bunch of time digging through settings. What fixed this issue for me was under Settings, go to System > Sound. Under Output, click on the device that's giving you issues, then under Enhance Audio, click on the little button that says Advanced. In your Headphones Properties now, click on the tab that says Advanced. I unselected every box on this page (Exclusive Mode, Hardware Acceleration, and Signal Enhancements) which didn't themselves fix the static, but did fix some strange echoing I was having. What finally fixed the static was under Default Format at the top, I changed the selected format to one with a lower amount Bit rate (from 24Bit 48000Hz to 16Bit 192000Hz) and that fixed the issue with the static right away. I hope this helps others too!

(I love this new laptop but boy do I wish I didn't have to spend so much time in the settings trying to troubleshoot constant problems)

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Thank you for your solution, it worked for me. My problem was with static in both speakers and headphones. I solved it by unchecking all options in Speaker Properties > Advanced. Doing this solved it in both speakers and headphones. Strangely the static only came when playing sounds coming from an internet stream, because there was no problem with playing sound media that was saved on the PC. Thanks again!

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Thank you!
This helped me.
I've had this issue since Windows 10. It usually required a restart
After upgrading to Windows 11, Once the white noise started, I could mute the speakers for about 10 mins & stop playing audio, then it would resolve itself & possibly return a couple hours later.

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Last updated October 28, 2024 Views 56,302 Applies to: