It may be a bug but the way to find out is to do the fixes to see. Where are the results of the steps I provided and asked you to report back the results? I am standing by here to help you further, but I need to know the specific results so I know what else to try.
This is an interactive process. I give steps to perform, you do each one and then report back results until something works, so I know what to suggest next. If you need help performing any step, just ask back. But please do not skip any steps. We often find out the skipped step is the fix.
If you want to report this as a bug to Microsoft you may be able to help improve this product/experience by using the Feedback Hub in Start Menu, especially if you are willing to share logs and other requested information. While they will probably not see this here in the forums, Microsoft developers DO read feedback from customers that comes in via the Feedback Hub, so that is a great way to share your thoughts on how to better serve you as a customer.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020
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