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Windows 11 purple screen

I tried turning on my computer on and my full screen is purple. I could sign in successfully, but my whole screen is purple. I could see my cursor and I could only open task manager. I tried to open other applications but nothing happened. Immediate help would be appreciated.Image

Hi Oscar,

I'm Paul and I'm here to help you with your concern.

I will suggest that you try to boot in Safe Mode.

>> In the Windows sign-in screen, press and hold the Shift key while you select Power > Restart.

>> After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.

>> After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in safe mode.

Then if you don't have the same issue in Safe Mode, I will recommend that you try to uninstall the Display Driver.

Open Device Manager > click Display Adapters > right-click Display Driver > click Uninstall device.

After that, restart the PC normally.

Let me know how it goes.
Thanks.

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So I just restarted my computer and my screen was fixed. But before I restarted my computer, I couldn’t do anything. As in, I couldn’t press the windows key and power off like that, I had to power restart, I couldn’t open any applications or windows and I could only see my cursor. But I do appreciate the help.

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That's good to know.
I'm glad that the issue has been fixed.

If the issue persists again, just let me know.

Thanks for the time.

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Last updated March 24, 2025 Views 5,820 Applies to: