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Windows 11, not compatible driver and memory integrity issue

Today an exclamation mark on a yellow triangle appears on the Windows Security icon in the taskbar.

The issue is related to Core Isolation.

There are three drivers not compatible and the Core isolation cannot be activated.

-ZTEusbser6k.sys (ZTE corporation)

-ZTEusbnmea.sys (ZTE corporation)

-wdcsam64_prewin8.sys (western digital technologies)

The machine is a Lenovo T480, running W11 and all the drivers and firmware are updated using Lenovo System Update.

What can I do?

Searching on the internet, there is basically one suggestion: remove the drivers.

Why do I have to remove them when they hadn't caused any issue before?

Kayborad

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Hello Paulo, welcome to the Microsoft community, I'll be happy to help you today;

If you were unable to update the incompatible drivers, the solution is to uninstall them so that you can activate Core Isolation;

In that case I suggest you try the suggestions in the link below to remove the faulty drivers:
https://www.tecklyfe.com/fix-to-enable-memory-i...

Disclaimer: There are links to non-Microsoft sites. The pages appear to provide accurate and secure information. Watch out for ads on websites that may advertise products that are often classified as PUPs (Potentially Unwanted Goods). Thoroughly research any product advertised on the websites before deciding to download and install it.

Hope it works, see you soon!

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Hello Paolo,

In addition, you could use option 4, 5, or 6 below to uninstall the incompatible drivers to be able to turn on Memory Integrity afterwards.

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Kayborad

- - -

Braimoh Ogiagah

If Kayborad means keyboard, what problem are you having with a keyboard?

Don

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Similar issue, but after successfully removing the incompatible drivers and turning on memory integrity requiring a restart, my system gets a failure to launch, gathering info, restart... on the second restart, it loads correctly however the memory integrity is once again turned off

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I don't understand, like others, that drivers that are working properly should be deleted. Especially, drivers that are deleted do not solve the memory integrity issue.

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Last updated April 21, 2025 Views 11,417 Applies to: