Windows 11 bsod didnt restart in %100

Windows 11 won't restart despite being 100% on bsod error

I get DRIVER POWER STATE FALLURE Stop code.

I was sending photos from my phone to my external drive and I encountered an error after that, after trying to troubleshoot the external drive, I encountered a bsod error and now it does not restart itself.

I have:

8GB RAM

1050 TI

İ3 8100

Phone: S20 FE

External drive:Seagate SRD0NF1

(Expansion Portable Drive)

Hello I am Hexy

Welcome to the Microsoft Community.

Based on your description, it seems that you are currently using a Seagate SRD0NF1 (Extended Portable Drive), and then transferring photos from the phone to the external drive is getting the BSOD, am I right?

According to my initial inquiry, code: DRIVER_POWER_STATE_FAILURE may be caused by insufficient USB power supply, before starting, you need to make sure that your drivers (network, monitor, mouse, keyboard, etc.) are compatible with the current version of Windows

If it is convenient for you, you could also first copy the photos from your phone to your local computer's disk, and then transfer them to your Seagate hard drive. Check to see if the problem exists and avoid having two USB devices inserted on to your computer at the same time.

Additionally, try holding Windows+R > type this command " sysdm.cpl" to go directly to "System Properties " > then go to the Advanced tab > click on Settings > see where your .dmp file is > then Windows+R again to open the Run box > Copy that path, uploading this .dmp file to OneDrive and post it here as a shareable link, I'll check it out for you. as the picture shows:

Image

Looking forward to your updates, thank you.

Chandy| Microsoft Community Support Specialist

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Hey Chandy!

Yardımın için çok teşekkürler!

İstediğin bağlantısı: https://1drv.ms/u/s!AijtzuH_wJxKkWWkznmam98SECO1?e=jN0XGL

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According to the following Microsoft Learn bug report reference, the issue may still originate from your Seagate SRD0NF1

Bug Check 0x9F DRIVER_POWER_STATE_FAILURE - Windows drivers | Microsoft Learn

The steps to confirm the problem in the article seem to be a bit complicated. To put it simply, if the current computer is not connected to the Seagate SRD0NF1 or the USB of the mobile phone, there should be no BSOD error. As a test environment, as I said before, please avoid connecting the USB of the mobile phone and the disk to the computer at the same time, and then observe this problem.

Bugcheck 0x0000009f dump file suggesting uaspstor.sys at fault - Microsoft Community

From the above thread, it is also a reasonable choice to replace the hard disk or find a suitable driver to meet the USB voltage standard of the computer itself to avoid the BSOD

Best Regards,

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Last updated April 17, 2025 Views 67 Applies to: