Windows 11 Abnormalities After Building a PC.

Hello Carlsen Angelo Pol, welcome to the Microsoft Community!

Based on your feedback, you are experiencing Windows 11 exceptions after assembling your PC!

You can try the following:

Check the memory:

Open the Memory Diagnostic Tool by tapping Windows+R, typing MdSched, and tapping Enter

Tap Reboot Now and check for problems

Follow the prompts to check, wait for it to complete and check the report to see if there is any problem detected.

Check the hard disk:

Search for cmd and run it in administrator mode

Type chkdsk c: /f

Wait for the check to complete and see if the problem is checked and fixed.

Disclaimer: Run chkdsk to check the file system and file system metadata of the volume for logical and physical errors. To avoid causing unnecessary trouble, please follow the above steps step by step and do not interrupt or cancel during the run, and make a backup of important data.

Perform a clean boot

The method is as follows

1. Tap Windows+R and type msconfig.

2. Open System Configuration and select General tab - Selective Startup.

3. Remove the checkmark of Load startup items.

4. Go to the Services tab - click Hide all microsoft services in the lower left corner, and then click Disable all.

5. Click OK and restart your computer. (Be sure to select Hide all microsoft services first and then click Disable all, otherwise it may lead to unforeseen problems such as not being able to access the system.)

6. Check if the problem will reappear.

DISCLAIMER: Clean Boot is a way to start Windows with a minimal set of drivers and startup programs so that you can determine if background programs are interfering with your games or programs and help you figure out the cause of the problem. It will help you get back on track.

To try to repair your system

1. Search for CMD, locate the Command Prompt and select Run in Administrator Mode.

2. Enter the following commands one by one, make sure to execute the next command after the previous one is completed.

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /RestoreHealth

SFC /Scannow

3. After the scan is complete, you can check the scanning information to see if any problems have been detected and fixed.

Check if the hard disk mode is achi in the bios.

I hope you find the above information helpful.

Kirito|Microsoft Community Support Specialist

Thank you for your help Kirito, however I'm still having the same issues after doing all the solutions that you have provided. Windows 11 did found some corrupted files, and fixed them, but the problems still insist. Are there any more solutions?

Thank you.

Front panel usb header slot 20 slot 21 , make sure you connected the cable tightly , remove and reinsert

Thank you for the reply Raju.

This is the motherboard layout of my ASRock B650M Pro RS.

And the following are its numbers and its description per number.

1) ATX 12V Power Connector (ATX12V1)

2) CPU Fan Connector (CPU_FAN1)

3) 2x 288-pin DDR5 DIMM Slots (DDR5_A1, DDR5_B1)
4) 2x 288-pin DDR5 DIMM Slots (DDR5_A2, DDR5_B2)

5) Addressable LED Header (ADDR_LED3)

6) RGB LED Header (RGB_LED1)

7) Post Status Checker (PSC)

8) ATX Power Connector (ATXPWR1)

9) SATA3 Connector (SATA3_1)

10) SATA3 Connector (SATA3_2)

11) Front Panel USB 3.2 Gen1 header (USB32_TC2)
12) USB 3.2 Gen1 Header (USB32_4_5)

13) SPI TPM Header (SPI_TPM_J1)

14) SATA3 Connectors (SATA3_4)(Upper), (SATA3_3)(Lower)

15) System Panel Header (PANEL1)

16) Power LED and Speaker Header (SPK_PLED1)

17) Clear CMOS Jumper (CLRCMOS1)

18) USB 3.2 Gen1 Header (USB32_6_7)

19) Chassis/Water Pump Fan Connector (CHA_FAN3/WP)

20) USB 2.0 Header (USB_5_6)

21) USB 2.0 Header (USB_7_8)

22) Chassis/Water Pump Fan Connector (CHA_FAN2/WP)

23) Chassis/Water Pump Fan Connector (CHA_FAN1/WP)

24) ddressable LED Header (ADDR_LED1)

25) dressable LED Header (ADDR_LED2)

26) 5-pin Thunderbolt AIC Connector (TB1)

27) Front Panel Audio Header (HD_AUDIO1)
28) CPU/Water Pump Fan Connector (CPU_FAN2/WP)

Here's the official website for my motherboard: https://download.asrock.com/Manual/B650M%20Pro%20RS.pdf (it's on both pages 10-11).

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I have connected and reseated the cables that you told me. I have tried connecting the USB cable to numbers 20 and 21, and I still have the same error: ""Unknown USB Device (Device Description Request Failed)".

I think it's not an issue of the cable not working, since windows prompted a notification of the USB failing to connect once I connected a USB-A to the front panel.

Again, as stated, I have plugged my USB-A device directly to the motherboard and it connects.

If you want, I could take a picture of my motherboard and its cables being plugged. However, I will only take out the Graphics Card, and not the CPU Cooler, as USB connectors are found at the edges of the motherboard.

Enable usb device , legacy usb controller ot standard usb controller in bios.

Check good quality pendrive in usb port

Hi Raju,

Based from the image provided, this is the only, that I know of, that has anything to do with USB. It seems that I can't find what you asking me to look for. "USB Device", "Legacy USB Controller", "Standard USB Controller".

In bios USB devices are connected.. Install latest AMD chipset

Check with another pendrive

In bios USB devices are connected.. Install latest AMD chipset

All drivers, that includes the chipset, are up to date.

Tried a different drive, and still has the same issue.