Windows 11 23h2 not installing

Hello,

See if this fix helps you:

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Hi Rayaan,

I'm Christine, a Windows user like you. Looks like your unable to install Windows update. No worries, I'll do my best to help you.

Have you tried to reset the Windows update services already?
Do you have 3rd party antivirus? If yes, have you tried to disable it temporarily?
May I know how long it was being stuck at 6%? Please be informed that it may really take some time.

1. Reset Windows update components:

Please click start menu and type cmd, right click on it and choose run with admin

Kindly copy and paste the command lines below and hit enter:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Kindly also check the steps from the link below:
https://support.microsoft.com/en-us/windows/tro...

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,
Christine L
Independent Advisor

It still only goes to 6%

Thanks for updating me. Appreciated.
I understand that you've already tried to install it via disk image. Let's try it one more time by following the steps below:

Please try to perform an in place upgrade. In place upgrade will install the new features or updates of Windows it will also fix corrupted system files. Kindly check the steps below:

Video on how to perform in place upgrade:
https://www.youtube.com/watch?v=CAOwN68AInE&...

Please go to https://www.microsoft.com/en-us/software-downlo...

Look for Download Windows 11 Disk Image and select Windows 11 (multi-edition ISO)

- Once the ISO file has been downloaded, please right click and open it
- Please look setup.exe and run it
- Select yes if you will will be asked for User Control
- Choose Next to Continue
- Please read the License Agreement and once done, hit Accept
- Please wait until the setup program is done and it will check if your device space is enough for the update
- You will see the Ready to install page, please ensure that Keep personal files and apps has been checked.
- Lastly, click "Install" and follow the prompt.
- It will restart your device several times, please wait for it to finish.

Please let me know how it goes. I'm just here.

Thank you,
Christine

Standard Disclaimer: Youtube.com link is a non-Microsoft website. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Im doing the ISO file thing right now. Its been a couple minutes and it's stuck on this number. DO i just need to wait it out?

Yes, please wait for it. It may take some time that would depends on your connection or device itself. Your patience is appreciated.

Regards,
Christine

If there is disk activity, wait for 30 min or so.

If it stalls at the Checking for Updates screen, cancel the setup.

Re-run the setup, and this time, disable dynamic updates. Ref: Windows 10/11 Upgrade Stuck at Checking for Updates » Winhelponline