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Windows 11 22h2 trying to install on laptop which already has it installed.

So.........I have been having major issues regarding installing a windows 11 22H2 update on my laptop. Its been going on since about March of this year. I have tried everthing to fix the problem but nothing works. From running windows trouble shooter , numerous command prompt methods, renaming files, trying to reset computer{which it won't do ?) to downloading an ISO image from microsoft. Nothing works!!! I also get messages saying my laptop does not meet the requirements to run windows 11 even though when I purchased the laptop it has windows 11 22H2 already installed.Any help would be much appreciated. This is the latest download error - 0x80246019

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Hi, Andrew,
Sorry to hear you're experiencing this issue.

The error 0x80246019 indicates that the Windows Update cache is corrupted. Resetting the Windows Update components should fix this problem.

Step 1: Check if there are any corrupted files on Windows.
1-Right-Click on Start then click on Windows Terminal (admin)
2- Type these commands.
sfc /scannow (and press Enter)
Dism /Online /Cleanup-Image /ScanHealth (and press Enter)
Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth argument to repair the image.
4-Type this command and press Enter:
Dism /Online /Cleanup-Image /RestoreHealth

Step 2: Reset Windows Update components
1-Right-Click on Start then click on Windows Terminal(admin)
2-Type these commands:
net stop wuauserv (and press Enter)
net stop cryptSvc (and press Enter)
net stop bits (and press Enter)
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old (and press Enter)
ren C:\Windows\System32\catroot2 Catroot2.old (and press Enter)
net start wuauserv (and press Enter)
net start cryptSvc (and press Enter)
net start bits (and press Enter)
netsh winsock reset (and press Enter)
3-Reboot your PC and check if the problem is fixed


I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.

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RobinsonSilvestre

Hi...

Thanks for helping me out.

I will give your suggestions a try.

Pretty sure I have already tried all this before...... But hay ho.

Regards Andrew Richards.

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Hi.

I have tried all of the commands you asked me to try.

Unfortunately it still won't install the update. As usual it gets to 96%.... And then the message "Something didn't go as planned etc undoing changes." All of the commands seemed to execute apart from this in the bottom screenshot.


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Hi.

A few more screenshots enclosed.

Anymore suggestions would be very much appreciated.

Regards Andrew Richards.

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Last updated May 4, 2024 Views 32 Applies to: