Windows 10/11 changes display color profile on its own

Hello,

I have an issue, where when I boot to Windows, I can see that the colors on my display are way off. Then I open the settings app, go to System -> Display, and the correct color profile applies. After I close the Settings app and re-open it at any point, it changes again to the wrong color profile, and I have to again go to System -> Display to fix this.

I have manually set my color profile to the correct one for my Alienware AW3423DWF, I use HDR, and Display P3 color profile (this is the same for system defaults). I also tried switching "Use Windows display callibration" on and off, and the behavior is still the same.

Here is a short video to showcase the issue: https://youtu.be/lFO4RFoXhtY

Does anybody have experienced this issue and have some ideas on how to fix this? Thanks!

<Edited to remove link>

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Hello ,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications, click “Copy” and paste it in your next reply.

Then please check the basic hardware information of your device. Win + Q to open the search box, type “msinfo32”, then open “System Information”, please take a screenshot of it and attach it to your next reply.

One possible solution is to try resetting the color profile settings to their default values. Here's how:

  1. Win + Q to open the search box, type "Color Management" and press Enter, open the "Color Management" window,

  2. Click on the "Advanced" tab and then click on the "Change system defaults" button.

  3. In the "Color Management" window that appears, click on the "Restore Defaults" button.

  4. Click "OK" to close all the windows.

Color settings are stored separately for each user. To make changes for new users and shared printers, click Change system defaults. You can click on the "Change system defaults" button and re-set your own profile.

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After resetting the color profile settings, restart your computer and see if the issue persists. If it does, you may try updating your graphics card driver.

Additionally, it can not rule out that was caused by the third-party software. You may Perform a clean boot (microsoft.com) to see if it is normal, this is a troubleshooting step. In this mode, we can further confirm whether it is caused by system problem or third-party software or personalized settings. So, please be patient.

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get you back on track.

If anything is unclear, please do not hesitate to let me know.

Best Regards,

Mosken_L - MSFT | Microsoft Community Support Specialist

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Hello, thanks for the answer, here are the requested information:

Windows specifications:

Edition	Windows 11 Pro
Version	22H2
Installed on	‎30. ‎6. ‎2023
OS build	22621.2428
Experience	Windows Feature Experience Pack 1000.22674.1000.0

System information:

Image

Image

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The option to reset to defaults is not present in the color management settings. But I have the color management profiles set for system, not the user, and the user uses system defaults.

Somehow, when I did the "Reload current calibrations", it seems like it does not happen anymore for now, so I am going to try and reboot my machine and see if the issue returns.

Thank you!

<Edited to remove PII>

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Upon reboot, the issue returns, I even tried to turn off "Use Windows display calibration" and it did not change a thing. Also, the color profile is right when it boots, then I log in, it stays for a while but then changes two times and stays on the wrong color profile.

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I've got the same exact issue

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I yet have to try the clean boot, but so far, I am at a loss why this color profile is changing on its own. I am very much positive that I do not have any other software installed that would change the color profile on its own, so this is definitely a Windows issue.

Also, just to mention, my display is hooked up via DisplayPort, so maybe it is worth trying to switch to HDMI, but I guess there is no way this would cause my issue. Also, for some reason, I could not get the same settings on HDMI for my display, like have 10-bit color with HDR and 100 Hz refresh rate at the same time, I guess the bandwidth is not enough, so I need to use DisplayPort.

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I have the same issue with a 4070 card, windows setting seems the same. Used the Microsoft app to configure a color profile, still after opening a game or at random times the color changes just like in your video. Ready for some suggestions :)

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Exact same issue here and it's been driving me absolutely crazy! 4090 GPU, HDR on main monitor only, I've reset my color profile many times and it still keeps switching to to me what seems like the HDR profile, whites are blown out etc. The auto HDR feature used to work quite well, now it kind of sucks...Only way I can get things to stay relatively "normal" is to turn down the SDR brightness in the display settings, but then anything that uses SDR isn't bright enough. I'm convinced it's a bug with auto HDR.

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Jan 11, 2023 - Having the same issue. No fix found online, and Microsoft ghosted me on live chat about it.

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Having the same issue here. Hoping to hear about a fix soon.

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Hopefully the more responses on here, someone will notice. It sucks that the main "toted" feature of Windows 11 doesn't work properly.

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Last updated May 19, 2024 Views 4,724 Applies to: