Windows 10 Version 1809 Cumulative Update KB4464330 Removes/Deletes Intel High Definition Audio Device Driver

Last night I installed the Cumulative Update KB4464330 on to my HP laptop which is running Windows 10 Version 1809.  The install went fine and the laptop came back up.  However, when it came back up it had removed/deleted the Intel High Definition Audio device driver as per the following screenshot;

I have used Device Manager, the HP Support Assistant, Windows Update and the Intel Driver and Support Assistant to try and find a device driver.  None of these can find a driver.

I currently have NO sound and the system tray says 'No Audio Output Device Is Installed'.

I have fed this back to Microsoft via the Feedback app and the feedback is here - https://aka.ms/AA2ssk6

What on earth is going on with this version of Windows 10?  I have no sound.

Does anyone else have this issue and is there is a resolution?

Many thanks

 

Question Info


Last updated August 10, 2019 Views 3,112 Applies to:
Answer
Answer

Please follow the guidance in the following article to resolve this issue:

Windows 10 audio stops working after installing Intel Smart Sound Technology drier (version 0.9.21.00.3755)

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