windows 10 version 1803 64 bit fail to install certain updates

Hi,

I have a Dell Precision M6500 laptop. When I go into "View Update History" I see several updates that failed to install on my system. I went to the Microsoft Update Catalog and tried to install that way, but they either didn't come up in the list of downloads or the update(s) still didn't install. Here are the specific updates and there error codes:

--2018-11 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4023057), error code: 0x80070643

--Security Update for Windows (KB4487017), error code: 0x80073712. **I also get a message stating that it "requires a restart to finish installing".** However, when I restart the computer the update still does not install**

--2019-02 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4487017) (25), error code: 0x800f0841. **I also get a message stating that it "requires a restart to finish installing". **However, when I restart the computer the update still doesn't install**

--2019-03 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4489868), error code: 0x800704c7

--Security Update for Windows (KB4489868), error code: 0x80073712

Can anyone please help me?

 

Question Info


Last updated March 20, 2019 Views 674 Applies to:
Hi Melvin,

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.
Updating to the latest feature update 1809, should resolve this.
The fastest way to get the upgrade is through Media creation tool or ISO file.

Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.
https://go.microsoft.com/fwlink/?LinkId=691209

All steps, including upgrading using ISO file and Media creation tool, are covered here:
https://www.yourwindowsguide.com/2018/10/update...

Disclaimer:
This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.
Sumit

MVP Profile:
https://answers.microsoft.com/en-us/profile/8b836f17-c1e9-4b5a-98cc-520ecfc08aaa

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Sumit -

The link you point to in your post takes me to a reinstall of Windows 10.  I don't want to engage in a reinstall of the OS, I just want to update.

M

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Hi,

I have a Dell Precision M6500 laptop. When I go into "View Update History" I see several updates that failed to install on my system. I went to the Microsoft Update Catalog and tried to install that way, but they either didn't come up in the list of downloads or the update(s) still didn't install. Here are the specific updates and there error codes:

--2018-11 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4023057), error code: 0x80070643

--Security Update for Windows (KB4487017), error code: 0x80073712. **I also get a message stating that it "requires a restart to finish installing".** However, when I restart the computer the update still does not install**

--2019-02 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4487017) (25), error code: 0x800f0841. **I also get a message stating that it "requires a restart to finish installing". **However, when I restart the computer the update still doesn't install**

--2019-03 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4489868), error code: 0x800704c7

--Security Update for Windows (KB4489868), error code: 0x80073712

Can anyone please help me?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

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