windows 10 version 1803 64 bit fail to install certain updates

Hi,

I have a Dell Precision M6500 laptop. When I go into "View Update History" I see several updates that failed to install on my system. I went to the Microsoft Update Catalog and tried to install that way, but they either didn't come up in the list of downloads or the update(s) still didn't install. Here are the specific updates and there error codes:

--2018-11 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4023057), error code: 0x80070643

--Security Update for Windows (KB4487017), error code: 0x80073712. **I also get a message stating that it "requires a restart to finish installing".** However, when I restart the computer the update still does not install**

--2019-02 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4487017) (25), error code: 0x800f0841. **I also get a message stating that it "requires a restart to finish installing". **However, when I restart the computer the update still doesn't install**

--2019-03 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4489868), error code: 0x800704c7

--Security Update for Windows (KB4489868), error code: 0x80073712

Can anyone please help me?

 

Question Info


Last updated May 24, 2019 Views 2,266 Applies to:
Answer
Answer

Sumit -

The link you point to in your post takes me to a reinstall of Windows 10.  I don't want to engage in a reinstall of the OS, I just want to update.

M

Hi MM, if you use the tool as Sumit specifies, it will do an in-place upgrade.  He wrote:

"Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen. 
https://go.microsoft.com/fwlink/?LinkId=691209"

Keith

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.