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Windows 10 upgrade 1511 to 1709 fails

Hi Guys,

Having some major headaches with Upgrades with CM 1710.

Upgrading devices from Win 10 1511 to 1709.

 Error                 CONX   Windows::Compat::Appraiser::WicaApplicationInventory::AddItemProperty (546):   App Inventory returned duplicate file c:\program files (x86)\mcafee\telemetry\mctelsvc.exe.[gle=0x8007000d]
 Error                 CONX   Windows::Compat::Appraiser::WicaApplicationInventory::AddItemProperty (546):   App Inventory returned duplicate file c:\program files (x86)\teamviewer\teamviewer_service.exe.[gle=0x8007000d]
 Error                 CONX   Windows::Compat::Appraiser::AssetUtils::GetProgramNameAndRegistryPathFromFile (811):   App should have registry path  swallowing error.[gle=0x8007139f]
 Error                 CONX   Windows::Compat::Appraiser::IconOutputter::ExtractFileIconToIconPath (374):   Error getting icon from orphan file: [0x80004005].[gle=0x80004005]
 Error                 CONX   Windows::Compat::Appraiser::IconOutputter::UseDefaultImage (462):   Failed to extract Image (ResourceId: 11) from binary imageres.dll to C:\$WINDOWS.~BT\Sources\Panther\img\appicon_fcag.exe|8fad54149bfc364d.png: [0x80004005].[gle=0x80004005]
 Error                 CONX   Windows::Compat::Appraiser::IconOutputter::DoOutput (233):   Failed to get Default Icon: [0x80004005][gle=0x80004005]
 Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Suspend(1066): Result = 0xC1800104
 Error                 MOUPG  CSetupManager::ExecuteInstallMode(741): Result = 0xC1900208
 Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(346): Result = 0xC1900208
 Error                 MOUPG  CDlpTask::Cancel(979): Result = 0xC1800104
 Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::CheckInitialized(228): Result = 0x8000000A
 Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Cancel(154): Result = 0x8000000A
 Error                 MOUPG  CDlpTask::Cancel(1030): Result = 0x8000000A
 Error                 MOUPG  CDlpManager::Reset(1611): Result = 0x8000000A
 Error                 MOUPG  SetupManager: Reset WinDlp State failed with error [0x8000000A]
 Error                 MOUPG  SetupManager: Failed requested cleanup: [0x8000000A]
 Error                 MOUPG  CSetupManager::Execute(236): Result = 0xC1900208
 Error                 MOUPG  CSetupHost::Execute(375): Result = 0xC1900208

Any help would be greatly appreciated.

Thanks

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1803 is the latest not 1709. You should upgrade to 1803 manually by following below steps.

1. Right click on Windows Start > Windows Powershell (Admin)
Type following (or copy and paste following) one by one and Enter

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.
If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer
Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source - https://partnersupport.microsoft.com/en-us/par_...)

3. Uninstall any third party Antivirus (After update is successful, you can install it again)

4. You can go to https://www.microsoft.com/en-us/software-downlo...

4.1 Click Update now to update to 1803 through Upgrade Assistant.
OR
4.2 You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

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What is the exact make and model?

Open Start, type: system information
Hit Enter
Click System summary
Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Have you tried upgrading to Windows 10 1803 instead:

Please be advised some users are reporting issues with the Windows 10 1803 update. Make sure you backup before attempting to upgrade:

http://answers.microsoft.com/en-us/windows/wiki...

Have you checked the manufacturers website to determine compatibility?
Check this List to Determine if Your Computer is Compatible with the Windows 10 Fall Creators Update 1803
https://answers.microsoft.com/en-us/windows/wik...

perform the following tasks:
12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1803)
https://www.groovypost.com/howto/prepare-comput...

Some other things you can disable include:

Intel VT-d --> from enabled to DISABLED


How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...

How to Upgrade to Windows 10 Creators Update version 1803 using ISO File from Versions 1507, 1511, 1607, 1703 or 1709
https://answers.microsoft.com/en-us/windows/wik...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Best,
Andre
twitter/adacosta
groovypost.com

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Thank you for the quick replies,

Unfortunately 1709 is the only supported version and this is for multiple computers and multiple hardware configs using SCCM.

Any other tips,

Thanks

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Why not upgrade to Windows 10 1607 instead since its a long term release.

What is the exact make and model?

Open Start, type: system information
Hit Enter
Click System summary
Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA
Best,
Andre
twitter/adacosta
groovypost.com

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Hi,

Would like to look at Rollback logs.

Share Setuperr.log and Setupact.log named from
C:\$Windows.~BT\Sources\Rollback\

and

C:\$Windows.~BT\Sources\Panther
You can open the folder by typing the path in Run or showing hidden files and viewing through explorer.

Use Onedrive/Google Drive/Mediafire to share the files and drop the links in the next reply.
Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

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HP EliteOne 800 G2

L3N90AV

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Hi,

I ave uploaded those 2 files.

https://www.dropbox.com/sh/asfavh4h4hgjrmh/AABI6fawZKVScaFQ_zKneZh-a?dl=0

Thanks,

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I see some important updates for your make and model. I would make sure the BIOS, display driver, chipset, network are all updated:

https://support.hp.com/lamerica_nsc_carib-en/dr...

Also, try performing the upgrade offline using the ISO file:

How to Upgrade to Windows 10 Creators Update version 1803 using ISO File from Versions 1507, 1511, 1607, 1703 or 1709
https://answers.microsoft.com/en-us/windows/wik...
Best,
Andre
twitter/adacosta
groovypost.com

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0XC1900208 MOSETUP_E_COMPAT_INSTALLREQ_BLOCK The system does not pass the compat scan to install the update.

Probably some hardware is not compatiable with the upgrade. What hardware devices are connected?
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It's a all in one, so just a standard USB mouse and keyboard. 

I have found a possible clue while digging some more.

<Program Name="McAfee DLP Endpoint" Id="00002c3a5b8caefa17873e0cb77dca418c5a00000904" IconId="00002c3a5b8caefa17873e0cb77dca418c5a00000904">
  <CompatibilityInfo BlockingType="Hard" StatusDetail="UpgradeBlock" />

 <ActionName="AutoUninstall" Link="wsc:wica:_00002c3a5b8caefa17873e0cb77dca418c5a00000904" DisplayStyle="Link" ResolveState="NotRun" /

I I am upgrading to the latest version of everything on the test boxes, and trying again.

I

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Question Info

Last updated September 3, 2018 Views 551 Applies to: