windows 10 update

I was trying to update windows 10 to the latest version through the windows 10 update assistant and when trying to update I get an error code 0X0020036 come up.  Can I get some direction as to what this code is and how I can fix it?

Hi Aubrianne,

There are times that this error occurs when some files in the Windows Update are missing or corrupted. Let's fix this by using the Windows Update Troubleshooter to automatically diagnose and resolve any software issues related to Windows Update.

Just double-click the latest WindowsUpdate.diagcab file to run the troubleshooter. Then, select Next and follow the steps in the wizard to find and fix issues with Windows Update.

Kindly update us with the result.

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I have the same problem and can't install that update. Tried turning off my antivirus and nothing, tried in safe mode and neither. The troubleshooter says that there is a pending update, but can't solve it. The messages of try again and error code are very annoying. 

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Hi Château,


There could be a number of factors as to why you are experiencing Windows Update issue. This could be caused by broken components of Windows Update or due to a software conflict.

You can perform a clean boot. A clean boot will help eliminates software conflicts that occur when you install a program, update, or when you run a program. For instructions, refer to this article.

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to normal startup mode.

You can also use the guided walk-though from this link for more troubleshooting steps. This guided walk-through provides steps to fix problems with Windows Updates, such as taking a long time to scan, or error codes while installing updates.

Let us know how it goes and we'll assist you further if needed.

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Well, I tried everything you suggest, but nothing works, the error is still there. I only didn't try to "Perform a clean install of Windows 10" because I will lost everything and I think there should be the ultimate alternative.

I tried to do separately updates instalations after my the last successful automatized instalation. The last one was KB4033631, so I tried to start from the acumulative last update available, but didn't work. It says:

And everyone I tried, inclusive the next one after my KB4033631 was KB4034674 but had the same message error "The update is not applicable to your computer" (acumulative and diferential). So if any of them are applicable to my computer, why is it trying to install them? What could be wrong?

Thanks for your help.

 

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Hi ChâteauDemex,

I have noticed that this thread has been idle for sometime now, I would like to know if you are still having difficulties on installing the updates to your computer and needs further assistance.

If yes, I will require some information to further isolate the issue. Please answer the questions below:

  • I would like to confirm the current build and version of your Windows. Press the Windows key and R buttons simultaneously to open the Run command then type winver and press Enter.
  • Let's Check for updates on your computer again. Are the same updates are being offered to you?

For now lets check for corruptions on your System Files by performing DISM and SFC commands. To perform DISM and SFC scans follow the steps below.

  1. Right click the Windows button, and then select Command Prompt (Admin). If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Yes.
  2. Type DISM.exe /Online /Cleanup-image /Restorehealth then press Enter.
  3. Once the operation has been completed, Type sfc /scannow.
  4. Try to check for updates again.

Update us on the result.

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Last updated September 21, 2020 Views 3,977 Applies to: