Windows 10 update give Error 0x80070002

My internet still work even if it cant update but it is bothering me that it cant install update.

I tried by using the 3 method at http://www.wintips.org/fix-windows-update-error-code-0x80070003-or-0x80070002/

but it didn`t work. (The third method isn`t for windows 10 so it didn`t do anything) . I dont know what I can do to remove these errors so I ask for your help. Thanks you for taking the time to help me.

Answer
Answer

Hello James,

I realize that the updates are not installing in Windows updates. We will help you.

This issue might have caused due to some third party security apps or third party apps conflicts in Windows.

Let's try the below steps and check if it helps to resolve the issue.

Method 1: Place the PC in clean boot state and check if the issue resolves.

to disable all non-Microsoft services consult the article called Clean Boot.
Follow:
https://support.microsoft.com/en-us/kb/929135

Note: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.


Disclaimer:
After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting"

Method 2: I suggest you to run an inbuilt Windows update troubleshooter which helps you.

Refer: Windows Update troubleshooter

Note: Windows update troubleshooter makes sure that your computer is connected to the Internet, and checks to see whether your network adapter and Windows Update services are running correctly.

Keep us posted if the update installation issue is resolved. We are glad to help you.

Thank you
Sachin.V
Microsoft Community

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Question Info


Last updated November 17, 2019 Views 6,122 Applies to: