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Windows 10 update failed, laptop stuck in a loop rebooting

Hi

I attempted a Windows update yesterday, the update failed and now the laptop is stuck in a loop of briefly saying 'undoing changes' and rebooting. 

I cannot access safe mode, tried F8, tried hard resetting 3 times. Tried hard reset 20 seconds and leaving for 10.

I have left the laptop on all day today to let it try and sort itself out, still no joy. 

Seems to be fairly common but no fix. 

Urgently need help

Thanks

Hi, GranvilleR1

My name is Evelyn and I am an Independent Advisor. I would be happy to help you today.

I recommend you borrow a PC to create a USB to repair Windows

Microsoft official website to download and create a Windows 10 USB:

https://www.microsoft.com/en-us/software-downlo...

See here the correct way to recover your files when repairing Windows:

https://www.backup-utility.com/windows-10/reins...

https://www.intowindows.com/repair-windows-10-i...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Hi

Thanks for your reply, will this help as i cannot even get my laptop to boot into safe mode to reset? 

Do microsoft have support for this as i may lose alot of important info on the laptop by just trying to update? 

Thanks

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So I’m stuck on a blue screen that says Automatic repair, your pc did not start correctly, can someone please help me it has all my documents and all my school stuff if anyone could please help, thx also yes I’ve probably tried every youtube video there ever is on this problem so if anyone could help plz, thx

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If you can not enter Safe Mode, borrow a PC to create a USB to repair Windows recovering your files, check the links that I send you.

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Last updated May 6, 2024 Views 29 Applies to: