Windows 10 update 1803/1809 error 0xc1900101

Hello,

im currently running windows 10 version 1709, and trying to update to version 1803 and 1809, but not matter how many times i try, once to update gets to 100%, it says restoring to previous version of windows or something like that, and in the update history it shows error "0xc1900101".

ive tried lots of the solutions in other forums, ive updated my video card drivers, ive tried creating an IOS file, disconnecting from the internet and updating, using the windows 10 updater tool, but i always get the same issue.

any help would be appreciated.

Good day! I apologize that you are having this issue and I am hoping we can work through it and fix it.

Fix windows update errors here: https://support.microsoft.com/en-us/help/10164/...

update troubleshooter: https://support.microsoft.com/en-us/help/402732...

Try opening a command prompt as admin and typing all these commands:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Clean boot the PC after:
Clean boot: https://support.microsoft.com/en-us/help/929135...

Try to update after that, then try a restart > update if that doesnt work.


Other than that, you have tried many fixes. Have you tried to just cleanly reinstall the entire OS? This most likely would fix it, although it is a huge step.
Patience is a virtue

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Are you performing upgrade manually or through Windows 10 Update?

Open start and search for feedback and open Feedback Hub app and report this issue.

Your device might have compatibility issue and if you are doing this manually , stop the process and wait for Windows Update to offer it again.

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An error that begins with 0xC1900101 is usually a driver error.
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Hi,

Would like to look at Rollback logs.

Share Setuperr.log and Setupact.log named from
C:\$Windows.~BT\Sources\Rollback\

and

C:\$Windows.~BT\Sources\Panther
You can open the folder by typing the path in Run or showing hidden files and viewing through explorer.

Use Onedrive/Google Drive/Mediafire to share the files and drop the links in the next reply.
Sumit

Available 6 PM - 8 AM PST
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Hello,

As you tried possible options and none of them worked, suggest you to make clean install of V1809:

https://www.kapilarya.com/how-to-make-clean-ins...

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP, so it is safe.
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Last updated August 19, 2020 Views 7,271 Applies to: