Windows 10 system failure? After Malware deletes a system file

Hi Dee,

Unplug your PC and if it is a laptop, remove the battery

Press and hold the Power button for 30 seconds

Plug your PC back in and if it is a laptop, replace the Battery

Start your PC and see if it boots into Windows

If not, let's see if we can get into the Windows Recovery Environment:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset

this is the start up then afterthis the pc goes into something a blinking type line something and if you pres the ppwer button it suddenly turns off

Yes i have a system restore point but how can i use restore point if i cant go to windows itself

Hi Dee, if you cannot get into the Windows Recovery Environment using the method above, you will need Windows 10 Installation Media to get you there . . .

Go to a working computer, click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Boot your PC from the Installation Media - do not Install Windows 10

Click 'Repair this Computer', the repair will probably fail, then you can click 'Advanced options' to get to the Windows Recovery Environment and use the method above . ..

Sir can i go to RE using this method (EFI SHELL VER 2.32)

Sir can i use a memory card reader to  save the file?

Hi Dee,

Yes, as long as it is 8GB or greater, then that should work . ..

I have downloaded the iso file 64 bit editon whatam i gonna do now sir?

Sir i cant enter my mass storage it goea into thisPlease reply thanks in advanced