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windows 10 system crashes showing blue screen critical process died and then restarts normally.THE EVENT VIEWER SHOWS KERNEL POWER

My computer screen hangs sometimes while using it and then goes black screen.Then blue screen appears showing critical process stopped.Then the computer restarts immediately.Then for some hours everything will be alright then again same thing happens. Some time after the screen hangs an error message pops up like this one below.

and then the screen goes complete black followed by blue screen AND THEN RESTARTS.PLEASE HELP ME TO SOLVE THIS PROBLEM

Hi and thanks for reaching out. My name is William. I'm a Windows technical expert. I'll be happy to help you out today.

When your system crashes it will create a dump file(s) in C:\Windows\Minidumps. We can analyze those files for the potential cause of the system halting. Can you upload the .dmp file(s) to OneDrive, Google Drive, Dropbox or some other file sharing service and share the link here?

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Sir, please tell me how to get windows minidumps files  .i would like to share the blue screen that appeared today while i was using my laptop. 

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It is in my initial rpely.

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er, reply. Use Windows file explorer to navigate there.

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But there is no minidump folder in C drive ...how can i get it..then

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Do you have a file called MEORY.DMP in C:\Windows?

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Sorry to say no

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Have you modified your page file (virtual memory) settings? I see this often with some people looking to avoid using the system disk as secondary RAM or with those who have large amounts of RAM but dont want to set aside a matching sized page file. Also, check your kernel dump settings. They look like the attached image by default.

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Last updated January 30, 2021 Views 89 Applies to: