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Windows 10 stuck in shutting down

Hello...for the last couple of days my pc has been stuck on shutting down screen...i updated my driver to sort out but same problem ....please help

Hi,

From what you have described, it appears that the issue might be caused due to some application/service that is not responding in a timely fashion to the shutdown request from the OS.

We would like to help you with the issue on your device, and we can do that if you can provide us the following information:

1. Before you update any driver to sort out the issue, did you downloaded anything or update any application on your device?

2. What are the drivers that you updated?

3. Have you tried to restart the device (force shutdown)?

Feel free to update us with the needed information so we can talk more about the concern.

Regards

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Question Info

Last updated May 13, 2024 Views 1,481 Applies to: