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Windows 10 Store stuck on loading screen

Hi whenever I try to open the Windows 10 store I'm getting stuck on the loading screen and nothing else shows up. This problem occured a few days ago and I don't know how to fix it. Can anyone help me.

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Started happening for me as well. Works fine on a tablet using the same connection.

Just noticed that the latest update didn't install properly... off to try again and see what happens.

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I have this same issue on my Asus laptop. The Windows Store worked fine at first but now it just randomly stopped working. All I get is the loading screen. I even tried the whole Windows Store cache reset, but no help. You can try the cache reset and see if that works for you. Just go to the Start menu and type "wsreset" and click the option that says "run command" under it. That may help you even though it didn't for me. It's worth a try.

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I did the wsreset and it works now but I cant download or install any apps or updates

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I have the same issue. Really annoying. Think I saw someone talk about deleting app-data but don't remember whether or not it was connected to this issue. Can't seem to find updates either.

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I went on the start menu but I don't know where to type in wsreset.

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Press Windows Button+R Button

And Type WSRESET In The Box

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Question Info

Last updated April 20, 2025 Views 2,759 Applies to: