Windows 10 Start Menu Color Change Bug

After more testing, this issue does not appear on a fresh install of win 10, and only manifested itself after one of the following updates were installed:

KB3081424, KB3074678, KB3074686.

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would like to assist you.

Before proceeding with the troubleshooting, please check if the same issue occur when logged in through a different user account.

Ref: http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Please perform the below steps and see if it helps to resolve the issue.

Method 1:

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps: 

• Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.

• In Command prompt type sfc/scannow and press enter.

• Restart the computer.

  If no corrupted system files were found in the previous state, then I suggest you to try the following steps: 

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

• In command prompt, type the following commands and press Enter after each command:

                  DISM.exe /Online /Cleanup-image /Scanhealth

                  DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Method 2:

If issue persist, Kindly follow the below given steps and check if it helps:

Run these commands:

• Press Windows key and type Powershell in search, right click on it and Open as administrator .

• Type the following command in Powershell and hit enter:

   Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Hope the above information was helpful. If you need further assistance, please do let us know and we would be happy to help you further.

Thank You.

After creating and checking another account, it also had the same issue.

Running sfc/scannow reported back "Windows resource protection did not find any integrity violations".

Running DISM.exe /Online /Cleanup-image /Scanhealth reported back "No component store corruption Detected."

Method 2 did temporarily fix the issue, and the issue was still fixed after a complete shutdown (via the shutdown command in cmd), however the bug reappeared when I logged out, or if the computer was put to sleep, and reawakened. Rerunning the

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} fixed it again, however this is not a permanent fix.

Edit: it should be noted that I'm running intel broadwell graphics, with the newest drivers they released for windows 10.

I am facing the same problem, as far as I can make out, on my system running the latest windows build (1511). I tried the first method as suggested by Sayan_Ghosh, that being:

i. sfc /scannow on the Admin Command Prompt - it returned the following text:

Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.

The CBS.log file output is http://s000.tinyupload.com/?file_id=64914201158823466602

ii. DISM.exe /Online /Cleanup-image /Scanhealth - it returned the following:

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.

iii. DISM.exe /Online /Cleanup-image /Restorehealth - it returned the following (and I do not understand what to make of it):

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

The DISM.log file output is http://s000.tinyupload.com/?file_id=05868014523677659637

On rebooting the PC, the problem did not disappear (I think it got worse). I also tried what is given in Method 2, and the results were:

PS C:\WINDOWS\system32> Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add

-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it
modifies are currently in use.
error 0x80004004: Unable to install because the following apps need to be closed
Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI
Microsoft.Windows.Cortana_cw5n1h2txyewy!ppleae38af2e007f4358a809ac99a64a67c1.
NOTE: For additional information, look for [ActivityId] 58eb297f-2517-0000-7792-eb581725d101 in the Event Log or use
the command line Get-AppxLog -ActivityID 58eb297f-2517-0000-7792-eb581725d101
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

I also thought I'd check the app log using the activity ID, as was suggested in the output, and the result is as follows

PS C:\WINDOWS\system32> Get-AppxLog -ActivityID 58eb297f-2517-0000-7792-eb581725d101

Time                      ID           Message
----                      --           -------
23-11-2015 00:06:41       301          The calling process is powershell.exe
23-11-2015 00:06:41       603          Started deployment Register operation on a package with main parameter:
                                       AppXManifest.xml and Options: 0. See
                                       http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app
                                       deployment issues.
23-11-2015 00:06:41       10002        Creating Resiliency File C:\ProgramData\Microsoft\Windows\AppRepository\067be1f8
                                       -e116-4120-b2a7-1f9383df2a1d_S-1-5-21-1529506485-3283909485-4113226330-1001_24.r
                                       slc for Register Operation on Package
                                       Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy.
23-11-2015 00:06:41       607          Deployment Register operation on package
                                       Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy has been
                                       de-queued and is running for user SHASHLENOVOPC\shash.
23-11-2015 00:06:41       613          Adding uri to the list of Uris:
                                       C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\AppXManifest.xml.
23-11-2015 00:06:41       419          error 0x80004004: Unable to install because the following apps need to be
                                       closed Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI
                                       Microsoft.Windows.Cortana_cw5n1h2txyewy!ppleae38af2e007f4358a809ac99a64a67c1.
23-11-2015 00:06:41       605          The last successful state reached was StageUserDataProcessed. Failure occurred
                                       before reaching the next state PackagesInUseClosed.
23-11-2015 00:06:41       401          Deployment Register operation with target volume C: on Package
                                       Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy from:
                                       (AppXManifest.xml)  failed with error 0x80073D02. See
                                       http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app
                                       deployment issues.
23-11-2015 00:06:41       404          AppX Deployment operation failed for package
                                       Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy with error
                                       0x80073D02. The specific error text for this failure is: error 0x80004004:
                                       Unable to install because the following apps need to be closed
                                       Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI
                                       Microsoft.Windows.Cortana_cw5n1h2txyewy!ppleae38af2e007f4358a809ac99a64a67c1.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.10.22012.0_x86__8wekyb3d8bbwef2406753-170a-480f-b3ba-cd50dc654d4e\msvcp1
                                       20_app.dll failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.10.22012.0_x86__8wekyb3d8bbwef2406753-170a-480f-b3ba-cd50dc654d4e\msvcr1
                                       20_app.dll failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.10.22012.0_x86__8wekyb3d8bbwef2406753-170a-480f-b3ba-cd50dc654d4e\vccorl
                                       ib120_app.dll failed.
23-11-2015 00:06:41       471          error 0x91: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mes
                                       saging_1.10.22012.0_x86__8wekyb3d8bbwef2406753-170a-480f-b3ba-cd50dc654d4e
                                       failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.13005.0_x86__8wekyb3d8bbwe1bbd50f5-51f4-4f9d-9262-fd50190935bd\msvcp1
                                       20_app.dll failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.13005.0_x86__8wekyb3d8bbwe1bbd50f5-51f4-4f9d-9262-fd50190935bd\msvcr1
                                       20_app.dll failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.13005.0_x86__8wekyb3d8bbwe1bbd50f5-51f4-4f9d-9262-fd50190935bd\SkypeB
                                       ackgroundTasks.dll failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.13005.0_x86__8wekyb3d8bbwe1bbd50f5-51f4-4f9d-9262-fd50190935bd\SkypeH
                                       ost.exe failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.13005.0_x86__8wekyb3d8bbwe1bbd50f5-51f4-4f9d-9262-fd50190935bd\vccorl
                                       ib120_app.dll failed.
23-11-2015 00:06:41       471          error 0x91: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mes
                                       saging_1.11.13005.0_x86__8wekyb3d8bbwe1bbd50f5-51f4-4f9d-9262-fd50190935bd
                                       failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.3005.0_x86__8wekyb3d8bbwe31186970-547c-441e-b308-0720cce6b7b7\msvcp12
                                       0_app.dll failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.3005.0_x86__8wekyb3d8bbwe31186970-547c-441e-b308-0720cce6b7b7\msvcr12
                                       0_app.dll failed.
23-11-2015 00:06:41       471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mess
                                       aging_1.11.3005.0_x86__8wekyb3d8bbwe31186970-547c-441e-b308-0720cce6b7b7\vccorli
                                       b120_app.dll failed.
23-11-2015 00:06:41       471          error 0x91: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.Mes
                                       saging_1.11.3005.0_x86__8wekyb3d8bbwe31186970-547c-441e-b308-0720cce6b7b7
                                       failed.

Could someone help me out here? My system is up to date with the latest updates from Microsoft. I have just performed a clean install of windows 10, and the drivers installed are the ones that Windows has downloaded by itself (I have a dual graphics system - one integrated Intel chip and a discrete nVidia chip, my complete system configuration is here http://s000.tinyupload.com/?file_id=02450531119910039639).

It'd be great if you could help me, or at least direct me to some place where i could get some help!

Hi,

Thank you for replying. 

We understand how you feel about the situation. We're sorry for the trouble.

Booting to Recovery Environment with Windows 10 installation media.

I suggest you to Install latest Display drivers and check if it helps.

if the issue persist perform Automatic repair

This is an alternate way to boot the PC and run recovery tools when something goes wrong with the Operating system.

Please follow the steps given below. Insert the Windows 10 installation DVD in the DVD ROM and restart your computer.

a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
b) Select the correct time and Keyboard type.
c) Click Repair your computer in the lower left corner.
d) Select Troubleshoot from Choose an option screen.
e) Click advanced options in Troubleshoot screen.
f) Click Automatic Repair from Advanced Options screen.

g) Windows will then look for problems on hard drive(s) and verify that all required files are intact.

To download the windows 10 ISO refer the link below

http://www.microsoft.com/en-us/software-download/windows10

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

Hello Carmine,

We appreciate the time and effort you have put in to resolve the issue. We are glad to know that the issue is resolved.

For our other Windows users, if the issue still persists, I suggest you to download the Windows 10 ISO and create a Media Creation tool from another computer and then perform Automatic Repair using the same ISO media.

Refer to the following link: http://www.microsoft.com/en-us/software-download/windows10

(Refer to the section Installing Windows 10 using the media creation tool in the above article for creating the tool).

Once you have the installation media, follow the steps: 

1. Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to Press any key to boot from DVD, do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the Install Windows page, tap or click Repair your computer link to start the Windows Recovery Environment.

2. In the Windows Recovery Environment, on the Choose an option screen, click Troubleshoot.

3. Click, Advanced Options and then click on Startup Repair.

4. After this complete the repair and see if you are able to boot in to your computer.

Note: There will be no data loss by performing Startup repair. It will format c: driver and reinstall Windows 10. It will remove all the installed apps and updates.

Important: You might require to change the boot priority in BIOS in order to allow the computer to boot from CD/DVD or USB.

Write to us again if you need further assistance.

Thank You