Windows 10 , Sound not working And cant open sound settings from control panel

So i was playing games normally , But one day sound stopped working , Like i tried to switch speakers but still sound was not working , i thought i disabled the device from control panel , but i cant even open the settings , see screenshot down

so i thought it is not a big problem ,. i tried contacting microsoft community from discord and did so many things , even tried to windows updating , re-enabling windows audio from services.msc , but nothing worked , So one guy told me to reinstall windows , but i dont have that much internet , so can you please help me fix this problem , and get my sound and its settings back please!

Hi Yash. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

I'll give you all possible solutions for Sound problems in order of priority, so please try any you've already tried again in order. If you have any problems performing any steps I'll be standing by here to help you.

1) Update the sound driver from the PC or device maker's Support Downloads webpage for your exact model, if it is newer than the one presently installed in Device Manager reached by right clicking the Start button. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.

2) Restore the https://troubleshooter.xyz/wiki/fix-audio-servi... Windows Audio Service which may have become disabled:

3) Next try these checklists: https://support.microsoft.com/en-US/help/402699...
https://www.howtogeek.com/443702/how-to-fix-sou...

Also reset the prompt to ask for which device was plugged in here:
https://windowsreport.com/you-just-plugged-unpl...
https://h30434.www3.hp.com/t5/Notebook-Audio/En...
https://www.dell.com/community/Windows-10/How-g...

4) Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps. If not use the Troubleshoot button nearby.

5) Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.

6) Try rolling back the sound drivers in Device Manager reached by right clicking the Start button. Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.

7) If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.

8) Try other and older drivers for your model Sound controller, too. For example, try the next oldest driver in the model's online Support Downloads list. To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.

Finally, try installing the latest Sound driver in Compatibility Mode as shown here:
https://social.technet.microsoft.com/Forums/win...

9) If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

10) If this was caused by a Version update (which you can confirm at Settings > System > About) then you can roll back the version in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

11) You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

12) Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-US/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

13) If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-US/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.


________________________________________________________
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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I dont have much internet to reninstall whole windows or upgrade , But can you please see that my sound settings are not opening , from control panel , Like it won't let me in there , like clicking sound just does nothing , try to fix this , i think that is causing the issue

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I gave you a bunch of steps to try to fix your sound. May I ask why you rated my post unhelpful before trying a single step?
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Try checking the device manager, and check the error code. Try installing drivers, use older drivers, if the newest driver doesn't work. Use system restore or click the troubleshoot button in Sound using the native Windows Settings apps. Try using another OS, such as Windows 8 or Windows PE, and check if the sound works. Or if your PC has a recovery drive/option, use that. If none of the options work, contact your nearest PC support shop, if you think it is a hardware option. That;s the best option available. 

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sorry for unhelpful , but i tried everything , but just the update this i cant do! ,, So sorry

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You tried every other step that I gave?

How far back did you have System Restore points? What happened when you tried to System Restore to a point before this started?
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Last updated April 24, 2024 Views 4,983 Applies to: