windows 10 - Screen won't turn on after wake up from sleep

Hi,

Thank you for posting your query in Microsoft Community Forums. We appreciate your interest on Windows 10.

I understand the inconvenience that you are facing. We are glad to help you.

Please try the methods given below and check if it works:

Method 1:

I would suggest you to run the Power troubleshooter and check if the issue persists:

a. Press Windows key to launch Start screen.

b. Type “Troubleshooting” without quotes and click on Troubleshooting.

c. In the new window, click View all on the left pane.

d. In the list of options, click on Power.

e. Click Next and follow the on-screen instructions.

Method 2:

I would suggest you to check if you have installed all the updates on the computer.

a. Go to the Start screen.

b. Type “Windows update” without quotes and click on it from the list of results.

c. Click on Check for updates on the left pane in the new window.

Hope it helps. Do contact us for further queries. We will be happy to assist.

Thank you.

hello

I am also having the same problem with the pc going in to sleep mode and the screen not turning back on when the pc wakes back up! I always have to do a hard reset each time. I did try both methods above but still not got it fix! as far as I no win10 is fully up to date... any help please would be great!!!!!

thanks 

Did you ever get this fixed?  My Dell Inspiron All in One just started doing this a couple of weeks ago.  The computer is only a year old. I took it to geek squad and they sent it off for repairs.  They said that they replaced the processor and solved the issue but I got it back and nothing has changed.  I don't think the agent that we took it to at the store described the issue to them in the notes as he didn't even mention that it had anything to do with sleep.  The notes when they sent it back said that "windows loaded".  well duh -that was never the issue.

I also did a Geek Squad session over the phone yesterday where they take over your computer and the agent said that when I woke it up from sleep, he could see my screen.  For me, it was all black though. I could hear that it was woken up though.  He could see my mouse moving around to try to wake it up. all he did was some virus scans -said he found some threats and that should fix it (funny because I had literally just got it back from Geek Squad and hadn't even used it =they had done a virus scan during the last session I had with them right before I took it in to Best Buy (Geek Squad).

I tried the powercfg method and everything else that I found but nothing has worked. Of course you can just turn off sleep, but who wants a computer running 24/7.  I don't want to have to turn it off either. 

I am having this same issue it just started today after a windows update.

Has anyone found out how to fix this problem?

Have the same issue.

W10 on a retina macbook pro.

After I plugged in a HDMI display the internal screen went back on.

For short periods of time the display wake up works. But when the computer is closed for a longer time the state of sleep is changed from sleep to hibernation?