Windows 10 rollaback error to previous version of Windows

Hi,

Thank you for your interest in Windows 10.

I suggest you to refer to the article below and refer to the section ‘Go back to your previous version of Windows’ and check if it helps:

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

If the above article does not help, I suggest you to follow e the methods below ad check if it helps:

Method 1: Run Windows Update Troubleshooter

I suggest you to run the Windows Update Troubleshooter. Follow these steps to run Windows Update troubleshooter:

1. Press Windows key + W and type troubleshooting.
2. Select Troubleshooting.
3. Select View all on the top left corner.
4. Click Windows Update troubleshooter.
5. Follow the on-screen instructions to run the troubleshooter.
6. Check if issue persists.

Method 2: SFC Scan

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Method 3: Deployment Image Service and Management Tool command (DISM)

By running this command we can retrieve or modify information within an image. To run the DISM command please follow the below steps:

1. Press “Windows Logo” + “X” keys on the keyboard and select “Command Prompt (Admin)” from the list.
2. Type “Dism.exe /online /cleanup-image /restorehealth” and press “Enter”.
3. Wait for the command to execute which might take around 30 minutes.
4. After the command is executed, restart the computer and check if the issue persists.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.