Windows 10 random freezes during Save as / Opening folders

Hi,

Thank you for posting your query in Microsoft Community and for your interest on Windows 10.

The system may froze if the system is not up to date/drivers are not up to date/if it contains virus or malware/if the disk drive space is very low (Drive where operating system is installed)

Please follow the below steps and check if you are able to fix the issue.

Step 1:I suggest you to run the System maintenance troubleshooter and check if it fixes the issue:
Follow the steps given below:
1. Press Windows + X keys on the keyboard and select Control Panel
2. Type Troubleshooting in the search bar on the Control Panel.
3. Click on View all on the left navigation pane.
4. Click on System maintenance.
5. Click on Advanced on the System maintenance dialog box and click on Run as administrator (Enter the credentials if required).
6. Click on Next and follow onscreen instruction complete the System maintenance troubleshooter.

Step 2: I suggest you to place the computer in Clean boot and check if it helps.

Follow the link to place your computer in Clean boot:

https://support.microsoft.com/en-us/kb/929135

Disclaimer: To start the computer in normal mode refer the section, "How to reset the computer to start normally after clean boot troubleshooting" from the link above.

Step 3: Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.
1. Press Windows key + X, click Command Prompt (Admin).
2. In the Command Prompt, type the following command, and then press ENTER:
sfc /scannow

Hope it helps. Do contact us for further queries.

Thank you.

Hi,

Thank you for posting your query in Microsoft Community and for your interest on Windows 10.

The system may froze if the system is not up to date/drivers are not up to date/if it contains virus or malware/if the disk drive space is very low (Drive where operating system is installed)

Please follow the below steps and check if you are able to fix the issue.

Step 1:I suggest you to run the System maintenance troubleshooter and check if it fixes the issue:
Follow the steps given below:
1. Press Windows + X keys on the keyboard and select Control Panel
2. Type Troubleshooting in the search bar on the Control Panel.
3. Click on View all on the left navigation pane.
4. Click on System maintenance.
5. Click on Advanced on the System maintenance dialog box and click on Run as administrator (Enter the credentials if required).
6. Click on Next and follow onscreen instruction complete the System maintenance troubleshooter.

Step 2: I suggest you to place the computer in Clean boot and check if it helps.

Follow the link to place your computer in Clean boot:

https://support.microsoft.com/en-us/kb/929135

Disclaimer: To start the computer in normal mode refer the section, "How to reset the computer to start normally after clean boot troubleshooting" from the link above.

Step 3: Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.
1. Press Windows key + X, click Command Prompt (Admin).
2. In the Command Prompt, type the following command, and then press ENTER:
sfc /scannow

Hope it helps. Do contact us for further queries.

Thank you.

I've done all the steps, none of these did help. sfc scan found some problems which couldn't be fixed but they were language based. So am I left just to do clean restart...?

Hi Lukas,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to run the DISM tool and check if it helps.

1. On the Search bar type “cmd”. Right Click on the Command Prompt option and select Run as Administrator. (If prompted for a password, type the password and click Allow).
2. Type “DISM.exe /Online /Cleanup-image /Restorehealth” (Without quotes).

For more information about DISM click on the link below: https://support.microsoft.com/en-us/kb/947821

If the issue still persists, suggest you to perform a System Restore by following the steps below:

1. In the login screen, hold the “Shift” key and click on power icon and click on Restart.
2. Click on Troubleshoot>Advanced Options.
3. Click on System Restore and follow the prompts to restore the system.

Hope the information is helpful.

Ok so I found a solution from https://www.xgiovio.com/blog-photos-videos-other/blog/fix-windows-10-freeze-renaming-saving-files-and-folders/

I made a GIF to show. https://i.gyazo.com/7ba0547ab2b0779747bec7d15a36b534.gif Make sure both boxes in privacy are unticked.