Windows 10 Quick Access is missing "Frequent Folders" and "Recent Files" sections

Hi,

I have Windows 10 Pro 64-bit (with updates installed up to September 08) on a Dell XPS L702X.

Recently the "Frequent Folders" and "Recent Files" options have disappeared from the default Windows 'Quick Access'. Instead, everything - all recent files & folders - are lumped into one list. See fig. 1 below:

I have tried setting and resetting the "Show recently used files in Quick access" and "Show frequently used folders in Quick access" settings (see fig. 2 below), but to no avail.

I have even tried "Restore Defaults" for anything related to File Explorer, but nothing seems to work.

I have looked at a similar question by 'JLSturm', but the answer there does not seem to work for me.

Any help would be really appreciated.

Regards,

  M Patel

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Check this registry key:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{24ccb8a6-c45a-477d-b940-3382b9225668}\TopViews\{00000000-0000-0000-0000-000000000000}

& see what the 'GroupBy entries look like.  Mine are thus:

"GroupBy"="System.Home.Grouping"

Good Luck,

Keith

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Check this registry key:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{24ccb8a6-c45a-477d-b940-3382b9225668}\TopViews\{00000000-0000-0000-0000-000000000000}

& see what the 'GroupBy entries look like.  Mine are thus:

"GroupBy"="System.Home.Grouping"

Good Luck,

Keith

I suddenly have the same problem with my Windows 10 Professional system. I checked {24ccb8a6-c45a-477d-b940-3382b9225668} in the registry, but there is no Value called "GroupBY", only "(Default)", "CanonicalName" and "Layout Type"

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Apology; I found "GroupBy" settings under the subkey: {HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{24ccb8a6-c45a-477d-b940-3382b9225668}\TopViews\{00000000-0000-0000-0000-000000000000}. GroupBy Value data are 'System.Home.Grouping'

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My apologies  for the bum steer --- I had just started investigating the preset folder views & while that key is the template, it's not where things go wrong.  Pretty sure I can help this time because I managed to recreate you problem!   :-)

WooHoo!!!

So here are the steps to fix it:

  1. Open Regedit & Task ManagerClose all File Explorer windows.
  2. In Task Manager, Locate Windows Explorer near the bottom of the Processes list. Select it, right-click & End task.  This will kill your Desktop but open apps are functional & you can Alt+Tab between them.
  3. Alt+Tab to Regedit, Ctrl+F to open the Search dialog, search for "Bags" --- search only in keys.  This should take you to:

    HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\Bags
  4. Ct rl+F again & paste the following value into the search box:

    {24CCB8A6-C45A-477D-B940-3382B9225668}

    Again, searching only Keys.
  5. You should find this key is a child of a key named "Shell" which in turn is a child of a numerically named child of "Bags"
  6. Delete the numbered key.
  7. Ctrl+F again & search for "Streams", only search keys.
  8. This should land you at:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Streams

  9. If this key has a subkey named "Defaults", see if that contains a value named
    {24CCB8A6-C45A-477D-B940-3382B9225668} and if so, delete it.  If not, you're done!
  10. Alt+Tab  to Task Manger.  File ->Run new task -> "explorer".  This will restart the Desktop.
  11. Open File Manager & your Quick Access should be grouped!!!

Whew!!!

Good Luck,

Keith

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Thanks a lot Keith!

While I hit a snag at step 4 itself - the "{24CCB8A6-C45A-477D-B940-3382B9225668}" key was not where you said it would be, and so I could not follow the rest of the steps, just the step of ending the "Windows Explorer" process seems to have done the trick.

After closing Windows Explorer, I used Task Manager to start a new explorer process, and now Quick Access has both Frequent Folders and Recent Files.

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Strange you didn't have that value, but glad it's sorted.

keith

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Keith, thank you for all the information. Unfortunately, it does not solve the issue on my PC. I tried several times, of course after having made a registry backup, after having deleted everything in Quick Access. When I try to pin a folder to Quick Access I invariably get an error message "the parameter is incorrect".

I found that the long string value {-----) has 8 hits in my saved registry. I list them below, the first one comes after searching keys for "Bags" according to your instruction. The "Streams" search hits a key without "Default" subkey. It has three subkeys, 0, 1 and Desktop. Subkeys 0 and 1 have values ViewView2.

I abbreviated the keys below, hope it is clear enough.

HK= HKEY, HKCU= HKEY_Current_User, HKLM= HKEY_Local_Machine, LS=Local Settings, SW=Software, MS=Microsoft, Win= Windows, CV=Current_Version, Cl=Classes

1. HK_Classes_Root\LS\SW\MS\Win\Shell\Bags\4792\ComDlg\{.......}

2. HK_Classes_Root\LS\SW\MS\Win\Shell\Bags\4792\Shell\{.......}

3. HKCU\SW\Classes\LS\SW\MS\Win\Shell\Bags\4792\Shell\{.......}

4. HKCU\SW\Classes\LS\SW\MS\Win\Shell\Bags\4792\ComDlg\{.......}

5. HKLM\SW\MS\Win\CV\Explorer\FolderTypes\{.......}

6. HKLM\SW\Wow6432Node\MS\Win\CV\Explorer\FolderTypes\{.......}

7. HK_Users\S-1-5-21-315870.....-1000\SW\Cl\LS\SW\MS\Win\Shell\Bags\4792\Shell\{.......}

8. HK_Users\S-1-5-21-315870.....-1000_Classes\LS\SW\MS\Win\Shell\Bags\4729\Shell\{.......}

I only deleted the numbered key ....4792\ of the second hit, with the Shell child. It does get rid of ComDlg child as well of course. I wonder if you have any ideas why this deletion does not work on my machine.

Best regards, Albert

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My reply was for the OP who had an issue with the saved view of Quick Access having lost its grouping categories.  The "Parameter is incorrect" is a different situation --- one that I haven't seen a definitive answer to at this point.

So for this post, I was directing the OP to the Bags key because that contains all Saved folder views.

Not having any long {......} entries under Streams simply means you haven't used "Apply ot Folders" to set a template for all folders of a given type.

So, if your view of Quick Access was grouped before you deleted your Bags subkey, you wouldn't notice any difference.

Keith

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Thanks Keith - but this key {24CCB8A6-C45A-477D-B940-3382B9225668} appears in at least 5 locations under HKCR\Local Settings\Software\Microsoft\Windows\Shell\Bags\NNNN...

I'm reluctant to delete all of them!

Deleting the first one made no difference, and fortunately I saved the key and re-installed it. Maybe I'll try deleting them in turn, and see if that works...

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You can delete all the numbered subkeys of:

HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\Bags

and all you'll lose is save folder views.  None of them exist in a new user profile.  I was merely attempting a more "surgical" approach by searching for the UUID unique to the Quick Access folder.

The Bags entries under HKCR, HKCU, and HKU\<USER_ID>\Classes are all different views of the same underlying info ---- deleting one deletes the others.

Keith

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Last updated April 1, 2021 Views 11,214 Applies to: