Windows 10 Pro not activated after buying digital license


I bought Windows 10 Pro from Microsoft store, and after it installed and rebooted, it said that I have Windows 10 Enterprise that is not activated. I tried the activation troubleshooter but I get the "Not connected to the internet" error.

If I try to see the details of my purchase in my Microsoft account, i get the "Page not found" error.

Thanks for the help,


Hi Matija
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Go to Settings>Update and Security>Activation.
Click Change Product key and enter the following generic key.


Available 6 PM - 8 AM PST
It is always good to include your PC Specs, make and model in the question
Never Call the Phone numbers received in Emails from the Microsoft Community

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Question Info

Last updated March 3, 2020 Views 66 Applies to: