Windows 10 Pro 1909 SNMP missing

HI Steve. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.

See here how to set up the WMP SmSNMP environment:
https://docs.microsoft.com/en-us/windows/win32/...

If you need further help I'd contact the software vendor's Support, or a more advanced forums like our sister forums for IT Pro's Technet:
https://social.technet.microsoft.com/Forums/en-... as this is a consumer forums.

There are also good IT Pro forums here:
https://www.spiceworks.com/
https://www.techrepublic.com/forums/

I hope it helps.

Greg,

Thank you for the quick response. I have read that document in its entirety. My root problem is that Im unable to enable SNMP in the turn windows features on/off. SNMP does not show up there. This is also why the software wont install. As a followup, I just purchased an additional copy of windows 10 pro and installed on a different PC which is running windows 10 pro 1903. It has the same issue.

Steve I thought you said you were able to add both features via Apps & Features. Did something happen subsequent to this?

See multiple other methods to turn on Windows Features here:
https://www.tenforums.com/tutorials/7247-turn-w...

Another way is via Windows Settings > Apps & Features > Optional Features > Add A Feature.

Greg,

I was able to add both features via apps & features. The service shows as running in the services list too. The problem is they never show as added in the turn windows features on and off list. The DISM log shows them both as an unknown feature when the software I am attempting to install runs. 

Steve -

1) Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

2) Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

3) Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...


I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Greg,

I also was going to try enabling from Powershell but it says the features are already installed. I spent around three hours trying different methods and internet researching before I posted my initial question.

I think you've done everything as pertains to those Features, that the problem must be in the underlying install, possibly a driver, maybe the install itself. I gave you steps to address these.

Greg,

Thank you for the information. I have attempted the install methods you suggested. I was wrong in stating SNMP does not show up in turn on/off windows features. The problem is SNMP is not being recognized by DISM as an installed windows feature. The last test I just ran was to add the SNMP capability in a CMD prompt using DISM /online /add-capability /capabilityname:SNMP.Client~~~~0.0.1.0

The operation completed successfully but when checking installed windows features usind CMD prompt DISM /online /get-features ,SNMP is not listed. Neither is WMI. To clarify what I have done so far:

1. Added SNMP and WMI from apps & features. Both show up as optional features now.

2. Added SNMP from Powershell using Add-WindowsCapability -Online -Name "SNMP.Client~~~~0.0.1.0".

    SNMP now shows installed in powershell using Get-WindowsCapability -Online -Name "SNMP*".

As stated; SNMP is running as a service and is definitely installed on both machines. The problem is getting DISM to recognize they are installed as windows features. If installing them via DISM doesn't do it, what will?

Steve

As I said I think you've done everything you can per those two features. The issue is likely in the underlying install. So go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

Update your drivers and especially BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. http://windows.microsoft.com/en-us/windows-10/m...