Ask a new question

Windows 10 picture login

I'm having difficulty reverting back to picture login. I have been using picture login for the last four years and yesterday my daughter changed the login option (from the login screen) to typing the password. I have no idea what my typed password is and now cannot revert back to picture login. The button for changing login options is no longer visible on the login screen.

Please advise.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hello Terry, my name is Farah and I'm an Independent Adviser. I can help you regarding this problem

There was a small trick to access the other login options,
On the login screen, press the Tab key on your keyboard., after doing that, you should see a password input field. Now click on Sign in Options and enter your PIN if you have one.

Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved

Cheers!
Farah

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Farah,

Sorry, but that doesn't fix the issue. Striking the TAB key only moves me through the fields of the login screen, none of which have anything to do switching login options. I have 40+ years of experience with computers, mostly Windows based and have never seen an issue such as this. I find it confusing that Microsoft made it so easy for my daughter to change the login mode in the first place. A person who was intentionally locked out of accessing my operating system. Thanks for your help.

Terry

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I came across another method which require access to the Services in Windows.
Please check if it helps:
* Type Services in start menu and open it
* Find a service called credentials manager, set the start up type from Automatic to Manual.
Restart the computer and check again .

Farah

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Farah,

To be able to use that method I would first have to be logged into Windows. My problem is that I'm stuck at the login screen and cannot proceed further. 

This action of being able to switch back to my original picture login screen should be incredibly easy. Not sure how Microsoft missed this.

Terry

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hey Terry,

there is an option to reset your password if you were using your Microsoft account as a login and not a local admin account.

https://support.microsoft.com/en-us/help/449011...
If none of this works, let me know
I hope that others can provide more ideas

Farah

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Farah,

I do have a Microsoft account. Unfortunately, it's not linked to my desktop computer. I only use it on my mobile devices.

I appreciate your effort with this issue. Looks like I'm going to have to pay tech support to fix their own problem.

Terry

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Terry,

To create a picture password for your user account, you need to open the Settings app. In the Settings app, go to Accounts. On the left side of the Settings window, choose "Sign-in options." Then, on the right side of the Settings app, you see several settings and buttons that are related to signing into Windows 10.

For detailed guide, please check this article:
https://www.digitalcitizen.life/how-create-logi...

Under "How to create a picture password to log into Windows 10"

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information that might solve your current issue.
Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Thoroughly research any product advertised on the site before you decide to download and install it.

Let us know if this helped you out.

Your feedback is much appreciated.

Thanks and regards,

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Richard,

I already have a picture password and have been using it for the past 4 years. My problem is that my daughter switched my login option (from the login screen) to typing in the password. It has been so long since I had to type my password that I have forgotten what it was. Now I am unable to switch back to picture login because the "login options" is no longer available on the login screen. So I am stuck at the login screen unable to do anything else.

Terry

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Terry,

I just wanted to know if it's a local account or a Microsoft account?

Kindly check this thread for suggested steps on how you can reset your password depending on specific situation:
https://windows10passwordesupport.freshdesk.com...

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information that might solve your current issue.
Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Thoroughly research any product advertised on the site before you decide to download and install it.

Let us know if this helped you out.

Your feedback is much appreciated.

Thanks and regards,

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Richard,

It's a local account. I only use a Microsoft account for my mobile devices.

Terry

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info

Last updated January 21, 2024 Views 1,351 Applies to: