Windows 10 PC screen does not respond to mouse clicks or keyboard. How do I reload windows or restart the computer
April 10, 2025
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Windows 10 PC screen does not respond to mouse clicks or keyboard. How do I reload windows or restart the computer
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I’m here to help you today.
First , Perform Hard Reset :
Press and hold the Power button on your PC for about 10-15 seconds until the computer shuts down.
After the system is turned off, press the Power button again to restart your PC.
If that doesn't work , try connecting external keyboard and mouse and see how it goes!
Please let me know if you have any questions!
Regards,
Vinay
Time Zone :(UTC + 5:30)
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Thanks for the reply. I should have been more specific.
I had tried the reset and have used 2 different keyboard/mouse sets. The screen is as normal, I can get some response - selecting settings from the menu bar, for example but it will not let me select any actions beyond getting a menu.
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If possible, could you please send the screenshots of it?
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Question Info
Last updated March 26, 2025 Views 42 Applies to: