Windows 10 not running/Safe mode can't boot

Hi AutumnSchenker,

I'm Louie, an Independent Advisor and a fellow Windows 10 user like you. Hope you're doing well and safe there.

I'd recommend starting in Recovery mode to see if Windows requires repairing. To do that, press and hold the power button for 10 seconds until the PC turns off. The press the power button again so it begins to start. As soon as you see a sign that the PC is starting the boot process, like seeing the manufacturer's logo, press and hold the power button again for 10 second until the PC turns off a second time. Repeat this process one more time, pressing the power button for 10 seconds until the PC turns off as soon as you see an indication that it is rebooting.

Now, press the power button one more time and Windows will enter the Windows Recovery Environment. Select Troubleshoot. Then select "Advanced options", then "Startup Settiings", then "Restart". Once the PC restarts, you should get multiple options, one of which is the option to enable Safe Mode (Option 5 or F5). Here's an article describing this process:

https://support.microsoft.com/en-us/windows/sta...

Hope this helps.

Kind regards,
Louie

Hi AutumnSchenker,

I'm Louie, an Independent Advisor and a fellow Windows 10 user like you. Hope you're doing well and safe there.

I'd recommend starting in Recovery mode to see if Windows requires repairing. To do that, press and hold the power button for 10 seconds until the PC turns off. The press the power button again so it begins to start. As soon as you see a sign that the PC is starting the boot process, like seeing the manufacturer's logo, press and hold the power button again for 10 second until the PC turns off a second time. Repeat this process one more time, pressing the power button for 10 seconds until the PC turns off as soon as you see an indication that it is rebooting.

Now, press the power button one more time and Windows will enter the Windows Recovery Environment. Select Troubleshoot. Then select "Advanced options", then "Startup Settiings", then "Restart". Once the PC restarts, you should get multiple options, one of which is the option to enable Safe Mode (Option 5 or F5). Here's an article describing this process:

https://support.microsoft.com/en-us/windows/sta...

Hope this helps.

Kind regards,
Louie

Hello,

I've gone through these steps before, and have made it to that screen, and as I described, I would get this error when trying to enter safe mode:

I've selected the safe mode option multiple times by pressing 5, as well as 4 and 6, since those are also safe mode options, however, I get this same result in the image shown. I've already found out how to try and startup safe mode, I just need to find a fix that lets me launch safe mode without this error message popping up, so I can get to msconfig and fix my core settings, so my computer can run again.

Best regards,

Autumn

I'm sorry if the steps didn't work. It seems that the issue is complex than what I expected.

It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

You take care and keep safe always.

Sincerely,
Louie

I'm sorry if the steps didn't work. It seems that the issue is complex than what I expected.

It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

You take care and keep safe always.

Sincerely,
Louie

Thanks, that would definitely help. I've been looking all around for a way to fix this type of issue but can't seem to find the answer, it's strange that safe mode gives an error message, so hopefully they can take a look at it, and if anyone knows why this happens and how to fix it, they can help me and whoever else comes across this in the future.

Hi AutumnSchenker,

I am Dave, an Independent Advisor, I will help you with this.

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down,

Do this twice,

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Go to Troubleshoot - Advanced Option - Command Prompt.

Run this command and press Enter.

bcdedit/deletevalue {default} numproc

Run this command and press Enter.

bcdedit/deletevalue {default} truncatememory

Hi AutumnSchenker,

I am Dave, an Independent Advisor, I will help you with this.

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down,

Do this twice,

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Go to Troubleshoot - Advanced Option - Command Prompt.

Run this command and press Enter.

bcdedit/deletevalue {default} numproc

Run this command and press Enter.

bcdedit/deletevalue {default} truncatememory

I have reached the command prompt, however, there is an error:

I'm not sure what went wrong, but my guess would be some kind of typo, since I haven't ever used a command prompt until recently, when I tried to fix this. My apologies for any inconvenience this causes.

Hi AutumnSchenker,

In those commands there is a space before the forward slashes, you are missing that, please try running those again.

Hi AutumnSchenker,

In those commands there is a space before the forward slashes, you are missing that, please try running those again.

Thanks for the info, I made a mistake there, however, it still doesn't appear to find anything with the spaces, either.

Not sure about why that won't work.

Hi AutumnSchenker

In Command Prompt, if you type regedit and press Enter, does the Registry editor open?

A registry editor does open, it shows computer, then underneath that, 5 folders.