Windows 10 not login with Office 365 account

Hello

I have a problem with my Windows 10, after a domain change my Windows and Office applications doesn't login with my Office 365 account.

In Office applications a resolve this problem by deactivating modern login in regedit  and after this Office applications now can login but Windows 10 not like, One Note for Windows 10 or Windows Store.

I see this log in windows events and a event ID 1098.

Request: authority: https://login.microsoftonline.com/common, client: d3590ed6-XXXX-XXXX-aeff-aad22XXXX01c, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-3445**** DOMAIN\my.user Error: 0xCAA5001C Token broker operation failed.
Operation name: RequestToken, Error: -2147023584 (0x80070520), Description: A specified logon session does not exist. It may already have been terminated.

A specified logon session does not exist. It may already have been terminated.

Logged at webaccountprocessor.cpp, line: 532, method: AAD::Core::WebAccountProcessor::ReportOperationError.
2019-01-09 20:20:25 mypc.DOMAIN INFO 325 DOMAIN\my.user Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy is registered in good state, skip re-registering it
2019-01-09 20:20:25 mypc.DOMAIN INFO 325 DOMAIN\my.user Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy is registered in good state, skip re-registering it
2019-01-09 20:20:25 mypc.DOMAIN ERROR 1098 DOMAIN\my.user Error: 0x80070520 A specified logon session does not exist. It may already have been terminated.

Thank you.

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

Try join Windows 10 devices to Azure AD following this post:
https://aadguide.azurewebsites.net/aadjoin/

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Last updated August 4, 2020 Views 1,706 Applies to: