Part of windows troubleshooting is to create a new user profile. This usually resolves user corruption issue or other issues on windows that is caused by user corruption. This Forum article walks you through Windows 10 User Account creation, transferring data from old user to new user and converting your Local Account into a Microsoft Account (if your previous account was a Microsoft account).
Additional Information
Here are instructions on how to create another account on your PC or someone else who doesn't have a Microsoft account/ or test account for troubleshooting. Note: Once you create a password for a local account, don't forget it—there is no way to recover a lost password for local account
1. Select the Start button, then select Settings > Accounts > Family & other people > Add someone else to this PC. For more Information, visit Create a local user or administrator account in Windows 10
2. For more information on how to switch from Local Account to Microsoft Account, please visit Sign in to a Microsoft account
Watch the Instructional Video with the step by step Windows 10 user account creation, data transfer and converting local account to a Microsoft Account.
https://www.microsoft.com/en-us/videoplayer/embed/RE1ZWJy
