Windows 10 Memory Management bsod- source of problem

Hi, I'm having issues with persistent memory management BSODs.  I'm working on a completely new system with windows 10 being the first OS installed on it.  So far this issue has just happened while playing one game (FFXIV) but it occurs there continued issues with restarting- OS tries to debug and fails, restarts and attempts to debug and fails, etc.  Until I manually restart and wait a few minutes it doesn't seem able to start back up.

I've run memory management tests and seen no problem there, reinstalled gpu drivers, and now I'm honestly stumped.  I only see one .dmp file generated but I'll include it, DriverView output, and Event Viewer output.  If there's anything else I can provide for context please let me know.

Relevant folder: https://onedrive.live.com/redir?resid=87F56A999C9CDEB6!311&authkey=!AAU66z2PQPxjraE&ithint=folder%2cdmp

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Hi Ryan,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I appreciate your efforts taken to resolve the issue.

The issue may arise if Windows detects possible problems with your computer’s memory. I would suggest you to try the following methods and check if the issue persists.

Method 1:

Run the Windows Memory Diagnostics Tool and check if it helps.

  1. Press Windows key + X.
  2. Click Control Panel.
  3. Open Administrative Tools (in "Large icons" view).
  4. Double-click to initiate the Windows Memory Diagnostics.
  5. Click on Restart now and check for problems (recommended).

Let the tool run and check if any memory errors are fixed. Let us know the results if the detected errors are not fixed.

Method 2:

If Method 1 does not help, try to boot the system in safe mode and check if the issue is reproduced. If not, then clean boot the computer and check if it helps.

Step 1:

Safe mode is a diagnostic mode in which you are logged in with only necessary minimal services and drivers enabled. Check if the issue is reproduced.

Refer to the following steps:

  1. Click on the Power button on the login screen.
  2. Press and hold the SHIFT key on keyboard and simultaneously click on Restart option.
  3. Once your PC restarts, on the Choose an option screen, tap or click Troubleshoot.
    If you don't see the Startup Settings option, tap or click Advanced options.
  4. Tap or click Startup Settings.
  5. Tap or click Restart.
  6. On the Startup Settings screen, choose the startup setting for Safe Mode with Networking (Generally F5 key is pressed to select this setting).
  7. Sign in to your PC with a user account that has administrator rights.

Check if the issue persists in Safe Mode.

If the issue does not reproduce in Safe Mode, then try to clean boot the system and check if the issue persists.

Step 2:

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
How to perform a clean boot in Windows

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

If the issue still exists, try the next method.

Method 3:

Try to run a System File Checker (SFC) scan to check for any system files corruption in the system. SFC scan will scan for corrupt system files on the computer and repair them.

  1. Press Windows key + X, click Command Prompt (Admin).
  2. In the Command Prompt, type the following command, and then press ENTER:
    sfc /scannow

For more information refer to this link: Use the System File Checker tool to repair missing or corrupted system files

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

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Hi, thanks for the tips.  Unfortunately, it still hasn't raised any flags.  I ran the memory diagnostic and included it in the same folder as before (against 1 stick of ram this time, that had still persisted in showing problems).  It revealed no issues.  I was unable to replicate in safe mode as I couldn't actually run any of the programs that have been causing it.  Finally, with the System File Checker, I was given this response:

Windows Resource Protection did not find any integrity violations.

Any idea on where to go from here?

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im having the same issue 

it seems to not only happen when playing games but just randomly 

i could leave it on desktop and it might do it.

and like them its on a brand new system.

iv run all the scans you mention finding no issue

and im still randomly getting Memory management BSOD

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Just so you guys know your both not alone with this and am coming across many other with the issue using windows 10. Just so you know though, I believe this is a Windows 10 cause, as whenever I go back to Windows 7 on my PC the error does not appear and it works perfectly fine. So if your building a new PC I would suggest to test it with Windows 7 to check the hardware side of things. Looking everywhere for a fix to the Memory Management BSOD and there is no clear answer that I can find at this stage.

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Yep having the same issue, problem is not reproduced in safe mode and memory diag returns nothing. I'm also running a new self built PC.. if it helps.. here are the specs

Motherboard: P8Z77-1 Deluxe/WD (Asus)

RAM : HyperX 8GB (2x4GB) 1600MHz DDR3 PC3-12800 (KHX16C9B1BK2/8 

SSD: Samsung 128gb (not sure of the model)

HDD: WD Blue 7500 RPM 500gb

GPU: NVidia 970 (EVGA SSC)

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Similar situation here. While using the newly-built workstation with an in-place upgrade to Windows 10 from Win-7, the BSOD with a MEMORY_MANAGMENT error message appears roughly every 45 minutes. Even when sitting idle, the system will crash and reboot regularly - though I'm not sure on what interval.

Memory Diagnostic tool shows no errors.

My other 3 Windows 10 devices (laptop, desktop and tablet) all working well without this issue. Of course... this is my main workstation...

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Similar situation here. While using the newly-built workstation with an in-place upgrade to Windows 10 from Win-7, the BSOD with a MEMORY_MANAGMENT error message appears roughly every 45 minutes. Even when sitting idle, the system will crash and reboot regularly - though I'm not sure on what interval.

Memory Diagnostic tool shows no errors.

My other 3 Windows 10 devices (laptop, desktop and tablet) all working well without this issue. Of course... this is my main workstation...

Judis,

I had the same issue, but the cause in my case turned out to be a program. For me it was the "Gigabyte Energy Saver" program. Apparently the driver with it is known to cause issues. I uninstalled the program and the BSOD disapeared. If you have the same program uninstall and see how you go.

Regards

John

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Had a problem with BSOD errors on new Windows 10 laptop. Found the problem was running 2 different Open File Manager (OFM) programs at the same time on Windows 10. I was using an OFM for backing up my Outlook files and was also running Carbonite which also used it's own version of OFM. I quit using the OFM with the Outlook backup and the problem went away. I used both OFM's with Windows 8.1 for years without any problem but W10 I get errors so I removed one OFM and all is good. Hope this helps.

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Hi,

just finished W10 clean install and have same problem. Noticed your running a Samsung. As am I. Are you using magician? I installed it and used it to tweak the ssd.

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Don't know if this helps but i also had BSOD "Mem Mgt" on a new W10 laptop and found that I had two different Open File Managers (OFM) running and Windows would crash. Carbonite backup system uses an OFM and I had another runing (AJS OFM) to backup my Outlook files. Eliminating the AJS OFM solved the problem!

I had both running on Windows 8.1 for years without any problems!

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Last updated September 22, 2021 Views 125,036 Applies to: