April 10, 2025
questions_ - neilpzz - Ramesh Srinivasan ✅
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Hello Cathann,
Thank you for posting your query on Microsoft Community.
We regret the inconvenience caused to you. We will be glad to assist you for the issue.
You might be facing this issue if you do not have the latest Codec installed. I suggest you to follow the below link and check if it helps:
File types supported by Windows Media Player
Also for reference:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-pictures/windows-media-player-on-81-wont-play-mod-fileshelp/f9eac353-00ed-4b40-b3f9-8fc0056c07ba
Hope it helps. We will be glad to assist you further.
Thank you.
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