Windows 10 Media Creation Tool setup stuck at "Getting updates"

Hi,

Thank you for posting your question in the Microsoft Community.

Sorry to know that you are facing this issue.

Please answer this question to get more clarity on this issue.

• Do you have a wired net connection?

You may boot the computer in a clean boot state and check if the issue persists. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the program. These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10) http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Reply with the status of the issue and we will be glad to offer our assistance.

mine hung here also at 0 % but kept waiting it eventuallyl finished.

 mine had hung at 0% too but did eventually complete . the delay was caused by  it trying to install updates. I think it was party my fault because I had  installed win 7  fresh first  but hadn't installed all the updates on it first  as  thought the win 10 installation would be   a whole new code base.  an MS tech got it  moving on mine by running the windows update fixit tool  which seemed to clean up the stuck update and  move the win 10 installation on  after that it completed successfully.

Hi Romip,

Thank you for sharing the information with us. I am sure this would help other members in the community to solve the query.

Let us know if you have any issues with Windows 10 and we will be glad to assist.

The same thing happened to me, I have wasted a whole day on this.

Everytime I have to use microsoft products, I feel like I have fallen into a large pile of dog ****!

Greetings from a year and a half after this thread was created.

I have a Windows 7 Home Premium Dell Inspiron. I've tried to get Win 10 to work but have the same problem as the original poster. It hangs for hours when it looks for updates. I'm also having the same problem on my Win 8 HP Tablet. Neither wants to see or seek to find updates. Sure, they say so, but it never happens. 

Dell: I've tried correcting the problem by: 

1: DL and running Windows Update Troubleshooter. Reboot and didn't work.

2: I even tried the fresh boot and trying update again. Nada.

Since I received the Dell, the Windows Update hasn't worked. It keeps saying something like "Getting Updates," but freezes and does nothing.

I know, this is an old version of Windows 7 and I am since unfamiliar with it. (I've worked with all versions of Windows since the creation of DOS 6.22, I've grown up with it. It's been years since I touched a Windows 7 that I had to refresh myself with help files online!)

Anyway, how can I get the Win 10 MCT to work on this PC?

As for the HP Tablet: I'm not working on it, or even trying to update its 8 to 8.1 until I'm done with the Dell. I might learn something that will work on it.

Sorry for the Rant, but I'm out of my league here and need honest help.

Thanks, 

Lady Adellandra