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Windows 10 Lenovo laptop instantly wakes from sleep

Hello, I am looking for some help. I have a windows 10 Lenovo laptop that will not stay asleep. It instantly wakes back up. I detailed just a few of the things I've checked for below and I have a video of what's happening. There are no peripherals attached to the laptop, only the charging cable.

Computer specs

Edition Windows 10 Home

Version 22H2

Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz

Installed RAM 8.00 GB (7.89 GB usable)

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Its not modern standby.

I've checked CMD:

powercfg /a:

The following sleep states are available on this system:

Standby (S3)

Hibernate

Hybrid Sleep

Fast Startup

The following sleep states are not available on this system:

Standby (S1)

The system firmware does not support this standby state.

Standby (S2)

The system firmware does not support this standby state.

Standby (S0 Low Power Idle)

The system firmware does not support this standby state.

powercfg/lastwake:

Wake History Count - 1

Wake History [0]

Wake Source Count - 1

Wake Source [0]

Type: Fixed Feature

Power Button

powercfg/waketimers:

There are no active wake timers in the system.

powercfg -devicequery wake_armed:

NONE

Thanks!

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Hi Samuel,

I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. I am happy to help you today.

The Power button typically indicates that hardware awoke the computer or that the PC restarted instead of fully shutting down, with LAN often being the primary culprit.
Please open the Windows Recovery environment using either of the steps below, which works.



Open Settings App by pressing the Win+I keys.

Navigate to Update and Security > Recovery menu.

Click the Restart Now button beside Advanced Startup.

Choose UEFI Firmware Settings.


Next, look for Wake on LAN feature in the UEFI Settings and disable it. Please let me know if the PC now shuts down properly afterwards.

Good luck!
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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After navigating to UEFI Firmware Settings, then going to the "Boot" menu I found these options.

Boot Mode----UEFI

Fast Boot----Enabled

USB Boot----Enabled

PXE Boot to LAN----Enabled

IPV4 PXE First----Enabled

Would you want me to disable the fourth option?

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Thank you, yes, that is correct!
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Hello, I set PXE Boot to LAN to disabled but the computer still wakes up from sleep. I ran

powercfg /systemsleepdiagnostics

I got a file path

C:\WINDOWS\system32\system-sleep-diagnostics.html.

Under Power Requests I have three things.

\Device\HarddiskVolume5\Windows\System32\MoUsoCoreWorker.exe

\Device\HarddiskVolume5\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1a33d2f73651d989\igfxEM.exe

\Device\HarddiskVolume5\Windows\System32\svchost.exe

Thank you for your help in this matter.

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Good troubleshooting.

>\Device\HarddiskVolume5\Windows\System32\MoUsoCoreWorker.exe
and
>>\Device\HarddiskVolume5\Windows\System32\svchost.exe

are related to Windows update and unrelated to the issue.

Re:>

\Device\HarddiskVolume5\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1a33d2f73651d989\igfxEM.exe

This is possibly the problem i.e. the display driver. I assume that you do not have a separate monitor or TV connected to the device.

First troubleshoot using these steps.

Press Win + X and select Device Manager.
Expand Display adapters.
Right-click your display driver and select Disable device.
Click Yes to confirm.


Please let me know if in the "disabled" state, the laptop sleeps or not. Good luck!
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Hello, thank you for all your help so far.

I have two display adapters

AMD Radeon(TM) RX 560

Intel(R) HD Graphics 630

I disabled both. After disabling the AMD nothing happened. After disabling the Intel, the sleep option disappears. So I uninstalled and reinstalled the Intel driver and the computer still wakes up from sleep.

Not sure what to check from here. I am waiting for your good help.

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Question Info

Last updated April 20, 2025 Views 31 Applies to: