Windows 10 KB5003637 breaks absolute position mouse across multiple video heads

I want to inform Microsoft that their latest update KB5003637 breaks some basic functionality of absolute position mice and tablets. 

Essentially, we use an absolute position mouse (i.e. we give the absolute coordinates of the mouse pointer on the screen).  When Windows 10 first came out it did not allow movement of the mouse across multiple video heads. 

Microsoft fixed this in one of the first updates to Windows 10. 

Recently with -  KB5003637 the absolute position mouse will not move across multiple video heads, it is only operable on the main head.

Thanks,

Martin

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Hi MartinCt_06484, have you heard back from anyone at Microsoft? We are also experiencing this issue.

Have you found any workarounds?

Thanks

RobinMTX

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Hi,

I have not, if you hear anything please let me know.

It is unfortunate that it used to work and now does not.

Martin

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This appears this issue is affecting some KVM transmitters and receivers I am using the multi-output, multi-desktop sources machines, and this functionality is critical for some upcoming work.

So add one more person to the list of ‘eager to hear of a fix’ people.

My colleague tried to uninstall that update, but the uninstall failed. If anybody has had the same trouble and found a solution, please let me know!

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Last updated May 6, 2024 Views 1,505 Applies to: