Windows 10 Issue Connecting to Samsung Smart TV

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if tv display is no connected properly to the computer.

I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

I suggest you to refer to the Microsoft Help Article as a reference. 

Fix connections to Bluetooth audio devices and wireless displays:

https://support.microsoft.com/en-us/instantanswers/6b1037aa-5682-48ed-94d6-e257fcda6a45/fix-connections-to-bluetooth-audio-devices-and-wireless-displays

Please get back to us with an update on Windows 10, we will be happy to help.

Thank you.

Hi Nyima

I removed the TV and added it again in control panel as media device and play device.

Still can not add it as a display device in Bluetooth devices.

The TV is added to Bluetooth devices in Settings but when I click "pair", no code appears on the TV screen.

The previous laptop (HP Pavilion 15-AB116NS) connected to my TV without having to pair.

Troubleshooting found no errors.

I checked for updates, restarted the laptop and tried the steps again. still not able to extend laptop screen to TV wirelessly.

I have tried to use the WiDi tool from Intel but it says that this processor is not compatible, which is absolutely ridiculous. HP said that they know nothing about the changes they made to the processor.

Below are some specs, if this helps.

Processor: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz

Memory: 8GB

Graphic device 1: Intel(R) HD Graphics Family

Graphic device 2: AMD Radeon R5 M330

It just seems that the solution is for HP, Microsoft, Samsung & Intel to talk and release the actual solution/updates.

Please let me know if there is anything else I could try.

Thank you

Taz

Hello

I went to the Samsung support for my product and downloaded the update to a USB stick.

I installed it on my TV.

I opened "Screen Mirroring" source on TV.

I clicked on connect in the action centre of Windows 10 laptop and selected my TV.

My TV is now a wireless display for my laptop.

SOLVED:)

TAZ

Microsoft, Please stop emailing me to ask if it is solved!!!

I solved the issue, you did not help at all!!!

Read this with your eyes open:

Hello

I went to the Samsung support for my product and downloaded the update to a USB stick.

I installed it on my TV.

I opened "Screen Mirroring" source on TV.

I clicked on connect in the action centre of Windows 10 laptop and selected my TV.

My TV is now a wireless display for my laptop.

SOLVED:)

TAZ

If you still fail to understand that I have solved my problem, without your help, then there is little hope for you.

*****!!!

Microsoft have not bothered to communicate with me since I solved the issue 2 MONTHS AGO!!!!!!!!!!!!!!!!!

The audio has started to skip when streaming to my TV via Bluetooth.

Do you care to answer me with a solution or continue to ignore me!!!

Hi,

We would like to know more about your concern.

1. What have you done so far to resolve the issue?

You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You may follow the troubleshooting steps on this link.

Thank you.

Just close it and mark as solved!!

You do not care as you took more than 2 months to answer me!!!

Now **** off!!!

Just close it and mark as solved!!

You do not care as you took more than 2 months to answer me!!!

Now **** off!!!

Taz1978, thank you for giving Microsoft the two cents many users including myself agree with 100%! 

This issue is 100% a Windows 10 issue.

On my laptop, I can mirror to my Smart TV (Samsung) ANY You Tube video!

However, beside YouTube, nothing else will work.  

Microsoft could ask You Tube how they accomplish this task instead to tell people to update drivers?!?!?

My Samsung TV (UA37D5000PR) bought in Dubai (2012) is wired to the Wi-Fi router and I can successfully play media from my laptop (Samsung All Share or via Smart View) but am unable to project my laptop screen from My Lenovo Flex14 (WIndows10) laptop. Pls suggest

My TV firmware is also upto date as per the prompt on TV