Windows 10: IRQL_NOT_LESS_OR_EQUAL blue screen error

Until I down downloaded Windows 10 my computer was OK.

Windows 10 has been a nightmare for me.

I'm not a computer expert so I have no change to understand what MS write about the problem.

Is it possible to reinstall the old version of windows so I can use my computer again?

Is it possible to get help from MS?

As I don't know what Windows 10 has done to my computer, I can't select Windows topic, so I try with

hardware and drivers.

Niels Ole Carlsen

Original Title: IRQL_NOT_LESS_OR_EQUAL

 

Question Info


Last updated July 28, 2019 Views 6,827 Applies to:

Hello Neils,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused with Windows 10.

Please answer the below questions to assist you better.

1. After upgrading to Windows 10, did you update all the drivers?

2. Did you install all the pending windows updates?

3. Are you using any third party anti-virus software?

4. Are you able to get to the desktop screen?

IRQL_NOT_LESS_OR_EQUAL, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

Unplug all external devices like printer, flash drive, scanner etc., (except mouse and keyboard) connected to the computer and restart the system to get to the desktop screen. Once you are on the desktop screen ensure to install any pending updates and also update all device drivers from Device Manager. Do remember to restart the computer once this is done.

You may refer to the below article on how to update the drivers in Windows 10.

http://windows.microsoft.com/en-in/windows-10/how-to-update-drivers

You may install all the pending updates and check if it helps.

Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Reference:

http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

Troubleshoot blue screen errors:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

If it’s been less than a month since you upgraded to Windows 10, you can go back to your previous version of Windows by following the below article.

http://windows.microsoft.com/en-us/windows-10/going-back-to-windows-7-or-windows-81

Hope the information helps, do reply if you need further assistance.

Thank you.

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1.  What is a driver in computer terms. Is drivers hardware or software.  How do I update driver / If drivers is hardware where can I buy drivers for windows 10/ mUST I open the computer and mount drivers inside. 

2. Yes. Windows tell me that.

3. No.

4.Yes.

Niels Ole Carlsen.

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Hello Niels,

Thanks for the information.

A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer—for example, a video card or a printer—won't work properly.

Did you follow the link to update the drivers?

If not, please follow the below link to update the drivers and check.

http://windows.microsoft.com/en-in/windows-10/how-to-update-drivers

You may also follow the below link to troubleshoot blue screen errors:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope the information helps, do reply if you need further assistance.

Thank you.

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Thanks for your quick reply. I have started the update of the drivers and the first 10 is ok. It will take me, /  in best case  20 hours -  in worse case over 100 hours to finish updating all installed 104 drivers. Is the a quicker way to update drivers, / a way to point out only the driver needed to be updated. 

 

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I use the free 3rd party program IOBits Driver Booster 3

It actually works, but when installing it uncheck the Advanced System Care option, you don't need that, and at the end decline the Subscribe. Let it run and then restart your machine. You can uninstall it but if you keep it you might want to change some of the settings so it's not loading and running all the time.

It will update all your drivers and I think it has a recovery option, I haven't used that. But it will create a restore point should anything go wrong.

This should save you some time but it's hard to say if updating the drivers will actually solve your blue screen problem, it's certainly something to try.

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Hello MS

I have follow your advice and updated all drivers.

After over 135 hours of work I have updated all 106 drivers.

All drivers showing the text    The device is working properly.

Still I get blue IRQL_NOT_LESS_OR_EQUAL . and loose all work ( if not saved)

I use my computer for work and

in Denmark all communication with authorities (mail called e/box) running over internet and computers.

Please, Please help me.

Niels Ole Carlsen.

ps.

Is it possible to reinstall my old and proper working

Windows program.

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Hello Neils,

Thanks for the update.

What is the make and model of the computer?

Please mention the edition of windows 10 operating system you using.

You may refer to “Check for operating system info in Windows 10” section to get the details.

http://windows.microsoft.com/en-IN/windows/which-operating-system

We would suggest you to visit the computer manufacturer website to check for the latest BIOS version & chipset driver and install it to check if it helps.

BIOS Disclaimer:

Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.  

If the issue still persist, I suggest you to boot the Desktop system in Clean Boot and check if you are facing this same issue in clean boot state.

This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. It starts Windows by using a minimal set of drivers and startup programs.

How to perform a Clean Boot in Windows:

http://support.microsoft.com/kb/929135

(The above link also applies to Windows 10.)

Disclaimer: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting" in the above link.

Reference:

Please try the above information and respond if the issue still persist. However if you want to go back to previous operating system. If it’s been less than a month since you upgraded to Windows 10, you can go back to your previous version of Windows by following the below link.

http://windows.microsoft.com/en-us/windows-10/going-back-to-windows-7-or-windows-81

Hope the information helps, do reply if you need further assistance.

Thank you.

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Thanks you very much for your quick reply

My computer is a HP Pavilion vd2700.

The windows 10 is version 10.0.10586 10586. and window is updating automatic.

The computer is born with Vista and I have updated to Windows 8 pro.

All drivers in the device Manager has been updated.

Are the other drivers not visual in the device manager to be updated and where are the drivers to be found.

If you suggestion (updating BOIS driver) include risks, I need computer speciallist to do the job.

Do MS or companies approved by MS do job like this, I will not take any risk. Do you have any idea about the cost for professionals assistance making windows 10 functional.

Meanwhile I  must return to my old windows,  windows 8 pro, this program ( and vista too) has been working without problems.

How do I delete windows 10 and return to windows 8.

I am very sorry to trouble you with the problem with Windows 10, but I dont know what to do.

NOC.

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Hello Niels,

Thanks for the information.

You may please refer to the suggestion given in the Reference section to go back to Windows 8.

You can go back to previous windows version if it has been less than a month since you upgraded to Windows 10.

http://windows.microsoft.com/en-us/windows-10/going-back-to-windows-7-or-windows-81

Hope the information helps, do reply if you need further assistance.

Thank you.

Did this solve your problem?

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