Windows 10 internet slower than windows 7

Hello, I have recently got a new windows 10 PC.  However, I am unfortunately gaining severely low internet speeds in comparions to my old system.

I have moved the cable from one PC to the other, with my existing windows 7 PC getting over 100mb on speedtest, however with the same cable my windows 10 PC gets around 20mb on speedtest.

I am in the middle of trying to set up this PC, but can't because I can't download any large audio libraries due to these slow speeds (it accesses a download manager which must be installed on the windows 10).  It's rendered me at a stand still as some of these files are in excess of 30GB.

I have ran through the troubleshooting help, and it confirms everything is operational.
 

Question Info


Last updated July 16, 2019 Views 404 Applies to:
Try resetting your BIOS defaults:

https://www.groovypost.com/howto/reset-pc-bios-...

If that does not work and you have a desktop computer...

Power down
Unplug it
Open the system unit

Remove the CMOS CR-2032 chip
Plug it in, start the machine, wait 10 seconds

Power down, unplug it, reinstall the CMOS CR-2032 chip
Plug it in again, power up

Other things you can try:

Open Start, type: CMD
Right click CMD
Click Run as administrator

At the command prompt, type:

netsh int ip reset

Hit Enter
Exit the prompt then restart

Open Start > Settings > Update & security > Troubleshoot
Scroll down
Click Network adapters
Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If that does not work

Press Windows key + X
Click Device Manager
Expand Network Adapters
Select the Network card listed,
Select “Update Driver”
This should give you a choice of drivers - select the oldest one
Wait a few minutes while it installs the old driver

or

press Windows key + X
Click Device Manager
Expand Network adapters
Right click your adapter
Click Uninstall


Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

also try:

Open Start > Settings > Network & Internet > Status


Scroll to the bottom then click Network reset.

Restart

Click the Network icon in the Taskbar
Try connecting again.

Disable Energy Efficient Ethernet in "Client for Microsoft Networks"
Press Windows key + X
Click Device Manager, expand Network Adapters, right-click the adapter > Properties > Power Management, and then clear the Allow the computer to turn off this device to save power check box.

If you don't have that option, see other ways to disable it:

https://blogs.technet.microsoft.com/exchange/20...

If the network connection is slow or lagging, check if Windows 10 is downloading Windows Update or the Microsoft Store is downloading updates. These can sometimes affect the performance your network connection.

If you have a VPN enabled, disable it.

Disable the Windows Firewall then try connecting.
Remove any special bundled software that came with the motherboard.
Best regards,
Andre Da Costa
Independent Advisor for Directly

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you for your advice.  When I return home I will do this.

Peter

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Might be worth checking the settings in the network card, might be set on a protocal with lower speeds.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Looking forward to your update Peter.
Best regards,
Andre Da Costa
Independent Advisor for Directly

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi Andre, thank you for your advice.  Unfortunately I have went through all your steps and im still gaining this issue.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Could you be more specific in where I may find this settings? Im currently on windows 10 Pro.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...
Best regards,
Andre Da Costa
Independent Advisor for Directly

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

10 Pro v1803

It is really strange, on speed test the ping on windows 7 its 4-8ms, Download 94mbps and upload around 12mbps. (test on two windows 7 pcs)
On windows 10, the ping is 0ms, and always 0ms.  Download is 20 - 21mbs (although ive just hit 29.77mb on the latest test) and upload is 12mbs.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Alright.  I recently bought a Ethernet to USB 3.0, and plugged that in.  It is now running 100Mb +.

It's not the best resolution, but it's a good temporary solution.  Any thoughts of what could be causing this?  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.