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Windows 10 Instagram

I can't login into my Instagram it keeps saying that URL request time out each time I tried to login is Microsoft going to fix this problem?
Hi Eric,


The "URL request time out" error message might be due to a variety of reasons, and one of which is due to network issue.

That being said, have you checked if you have a stable network connection while trying to access your app?

Just to confirm, did you download the app from the Store?

Are you getting the same error message when logging in from the website directly?

Can you also share with us since when did this happen? What were the recent changes made before you started receiving the said error message?

We'll be waiting for your response.


Regards.

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Since 2 days, I am experiencing the same issue with my Windows 10 Instagram app: I am unable to log on to Instagram, and the error I get is "URL request timed out".

My Instagram is working fine both on my phone and in the web browser on my laptop. My Internet connection is stable and all other Internet-dependent apps are running normally, except Windows Maps which is not responding to queries (but does not require a log-in). I download and installed the Instagram app from the Windows Store, and reinstalled it when the above-mentioned issue occurred.

Thank you for your support.

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Hi Michiel,

For us to provide you with an appropriate resolution, kindly answer the following questions:

  • Can you tell us if there were any changes made on your computer prior to this concern (i.e., updates, software installation)?
  • To make sure that we have not missed anything, what troubleshooting steps have you done so far?

We look forward to the requested information for us to effectively assist you.

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i have the same problem i tried reinstalling it but it still five the same error message. My speed test said i have 120mbps of internet speed

 

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Dear Lizette,

I just uninstalled and reinstalled Instagram again, and it works again. Thanks anyway for the support.

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That's great news, Michiel! We appreciate you updating us on how you were able to resolve this log in issue with your Instagram app. Other Community members who will come across the same issue will find it helpful.

Should you encounter any further issues in the future, please do not hesitate to let us know. We are happy to help you out.

Cheers!

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And it happends to me, I've tried to uninstall and reinstall for many times but still haven't got it fixed, just showing URL request timed out all the time even though the internet connection's fine

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Last updated December 5, 2022 Views 4,203 Applies to: